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Boston Scientific · 1 month ago

Business Analyst - Magellan, Customer to Cash

Marlborough, MA

Full-time

Hybrid

Mid Level

$61K/yr - $116K/yr

3+ years exp

Boston Scientific is a leader in medical science committed to solving important health industry challenges. The Business Analyst role focuses on driving global transformation of Customer to Cash processes within their next-generation ERP system, supporting requirements gathering, process harmonization, and collaboration across various teams.

Health CareMedicalMedical Device

No H1B

Responsibilities

Identify global functionality requirements for key CtC processes (including but not limited to Sales Order Management, Pricing and Rebate Processing, Billing Processing, and Accounts Receivable Management) within SAP S/4, with a focus on future state capabilities

Represent business users and stakeholders to define user requirements and translate them into user stories including the “Who, What, and Why” with clear acceptance criteria

Collaborate across project workstreams, capability owners, strategic integration vendors, Business Process Leads (BPLs), Subject Matter Experts (SMEs), Communities of Practice (CoPs), IT Solution Architects/COE, and other stakeholders to develop deep expertise in Customer to Cash process flows

Partner with the Change Enablement team and Site Leads/BPLs/SMEs to develop training plans and content for key functionality

Work collaboratively within a dynamic team that values constructive feedback, open dialogue, and professional growth

Support data migration efforts from SAP ECC to SAP S/4HANA through rigorous validation and stakeholder collaboration

Qualification

SAP S/4HANASAP SalesDistributionBusiness analysisCustomer to Cash processesERP systems knowledgeContinuous improvement mindsetCollaboration skillsCommunication skills

Required

Bachelor's degree in Business, Engineering, Science, or Supply Chain–related field

Minimum of 3 years' experience with SAP Sales and Distribution processes or SAP Master Data creation and maintenance

Strong working knowledge of SAP Master Data (Customer Master, Material Master, Sales Master Data) and related processes

Knowledge of end-to-end processes within the Customer to Cash space

Minimum of 2–4 years' experience in business analysis or similar roles supporting order-to-cash or customer-facing processes

Exposure to SAP S/4HANA or SAP ECC modules such as SD, MM, or FI-AR

Basic understanding of order processing, pricing, billing, returns, and financial flows

Experience documenting requirements and supporting testing activities

Working knowledge of ERP systems and related application ecosystems and interfaces

Demonstrated continuous improvement mindset, with experience in system upgrades, enhancements, or Lean business processes

Ability to establish, communicate, and engage teams in the vision and strategy of the Magellan Program

Strong collaboration and influencing skills across functions and levels

Preferred

Experience in the medical device or other regulated life sciences industries

Functional or operational experience with SAP Order to Cash in a medical device environment

Knowledge of life sciences processes and technology

Previous experience leading or supporting a major program introduction or upgrade, ideally within an IT/Systems or business representative role

Benefits

The value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements)

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements)