Apply on Employer Site

Chenega MIOS SBU · 2 days ago

ServiceNow Developer

Springfield, VA

Full-time

Onsite

Mid Level

3+ years exp

Chenega MIOS is a company focused on supporting large-scale government operations through advanced technology. They are seeking a ServiceNow Developer to design, develop, customize, and support solutions on the ServiceNow platform for the National Geospatial-Intelligence Agency (NGA). The role involves collaborating with stakeholders, troubleshooting issues, and ensuring compliance with security standards.

Defense & Space

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Develop and customize ServiceNow applications, workflows, and catalog items using JavaScript, Glide API, and Flow Designer

Design and implement integrations between ServiceNow and external systems using REST/SOAP APIs

Support and enhance existing ServiceNow applications (e.g., ITSM, CMDB, Change Management, Incident/Problem/Request)

Collaborate with project leaders, business analysts, and stakeholders to gather requirements and propose technical solutions

Troubleshoot technical issues and provide timely resolutions

Implement ServiceNow platform upgrades and patches in compliance with change management policies

Maintain documentation related to design, configuration, development, and testing activities

Ensure solutions meet performance, scalability, and security standards within a DoD/IC environment

Participate in Agile sprint planning, reviews, and retrospectives

Other duties as assigned

Qualification

ServiceNow developmentServiceNow Certified System AdministratorJavaScriptServiceNow modulesSDLCAgile methodologiesCustomer service experienceProblem-solving skillsCommunication skillsTeamwork

Required

Bachelor's degree in computer science, Information Systems, or related field OR High school diploma or GED equivalent with 7+ years of relevant experience

3+ years of experience with ServiceNow development and administration

Required - ServiceNow Certified System Administrator (CSA) or higher (e.g., Application Developer, Implementation Specialist)

Proficient in JavaScript, HTML, CSS, and working with ServiceNow's Glide API

Experience with ServiceNow modules such as ITSM, CMDB, and custom application development

ServiceNow platform best practices and system performance tuning

Strong understanding of SDLC, Agile methodologies, and DevSecOps pipelines

Active TS/SCI clearance (required upon start)

Excellent problem-solving and communication skills

Ability to work independently and yet be effective within a team setting

Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment

Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals

Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others

Excellent skills in Microsoft Word, Excel, and other Office applications

Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues

Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired

Good problem-solving skills: ability to visualize a problem/situation and think abstractly to solve it