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Feld Entertainment · 1 month ago

Fulfillment Supervisor

Jessup, Maryland

Full-time

Onsite

Entry, Mid Level

2+ years exp

Feld Entertainment is a family owned and operated company that leads in producing live touring family entertainment experiences. The Fulfillment Supervisor will coordinate the pick, pack, and shipping of all Direct to Consumer orders while overseeing associates involved in the DTC process and supporting building operations.

FamilyMedia and Entertainment

Responsibilities

Coordination of hourly labor to complete daily and weekly tasks and assignments within the Direct to Consumer (DTC) area

Follow up on systems processes to complete the required workload, including Host and WM functions

Communicate closely throughout the day with area and warehouse leadership on building workload and priority tasks

Maintain a consistent sense of urgency in directing hourly associates through clear communication

Respond as needed to outside calls for information and assistance from Feld Entertainment, Inc. departments

Perform floor tasks as needed to augment or replace hourly associate roles, including using MHE (pallet jack, swing Reach forklift, Reach forklift, Order Picker) to complete necessary order tasks and functions

Ensure Feld's work processes, systems, procedures, and safety protocols are always maintained

Work with the building management team to ensure associate accountability is in place and issued as individual performance requires

Qualification

E-commerce fulfillment experienceWarehouse management systemsMHE certified/trainedLeadership backgroundOrganizational skillsMicrosoft OfficeFedEx Ship ManagerAdobe AcrobatI-Series/Host