Tier 2 - IT Engineer MN jobs in United States
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Tech-Keys ยท 1 month ago

Tier 2 - IT Engineer MN

positionHowell, NJ
timeFull-time
remoteOnsite
seniorityMid Level
money$70K/yr - $70K/yr
date3+ years exp

Tech-Keys is seeking an experienced Tier 2 IT Engineer to join our team. The successful candidate will provide technical support to customers and resolve IT-related issues while maintaining high service delivery quality.

Information ServicesInformation Technology

Responsibilities

Provide IT support to internal and external customers
Troubleshoot and resolve IT related inquiries and problems
Maintain and update our knowledge base and technical documents
Ensure service delivery quality at all times

Qualification

Tier 2 IT support365 administrationNetworking experienceAzureDattoProblem solvingCustomer serviceAnalytical skillsTechnical explanationIT degreeMS-102 certificationMD-102 certificationCommunication skills

Required

Proven experience working as a Tier 2 IT engineer for at least 3 years
Excellent customer service and communication skills
Excellent problem solving and analytical skills
Ability to explain technical solutions in a clear and understandable manner
Experience in 365 administration
Networking experience
Experience trouble shooting printers
Experience with Azure
Experience with datto

Preferred

Degree in Information Technology is a plus
MS - 102 certification is a plus
MD - 102 certification is a plus

Benefits

Health, Dental, Vision & other additional benefits
401K (With 4% Match) eligible after 90 Days
Generous PTO

Company

Tech-Keys

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Tech-Keys is a full-service IT company providing IT solutions.
dateFounded in 2009
location
Howell, New Jersey, USA
people-size51-200 employees
web-link
https://tech-keys.com/

Funding

Current Stage
Growth Stage

Leadership Team

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James Vujicic
COO
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Mark Weldler
Sales Director and vCIO
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Company data provided by crunchbase