Brightpoint · 1 month ago
Program Supervisor - Child Care Resource & Referral (CCR&R)
Brightpoint is a leader in the human services sector, dedicated to advancing the well-being of children and families. The Program Supervisor for the Child Care Resource & Referral program will develop and implement services that provide a comprehensive network of child care opportunities and manage a team to enhance the quality of early care and education programs.
Individual & Family Services
Responsibilities
Supervises, manages workload, and monitors performance of assigned staff. This includes hiring and training staff, implementing the organization’s personnel policies and practices, approval of timecards, performance appraisals, performance improvement plans, leaves, promotions, salary changes, terminations, and documentation of all personnel actions
Establishes program objectives to meet established program goals
Assists in developing and revising policies and procedures
Develops methods to enhance the quality of services and improve the ability of the programs to identify and address specific training and consultation needs
Recommends to supervisor methods of improving program efficiency and effectiveness
Manages programs within approved budgets
Oversees training and support services to early childhood providers, such as technical assistance, professional development, quality improvement, maintenance of the CCR&R referral database and other resources
Develops and implements strategies to increase the availability and quality of early care and education programs
Provides accurate statistical information regarding early care and education services to childcare providers, policy makers and the community, such as information on geographical distribution of providers, supply and demand and tuition rates and fees
Ensures accurate provision of consumer education resources designed to assist families in selecting a provider, as well as summaries of DCFS licensing standards for childcare in Illinois
Assists in developing tools to measure quality of services provided by the CCR&R
Participates in community meetings and serves on local/state/national committees related to program needs
Performs a variety of record keeping and statistical responsibilities creates reports as assigned
May serve as a member of various committees and teams, as assigned
Collects, reviews and utilizes data and information on clients and services to inform program/department performance
Qualification
Required
Bachelor's degree in early childhood education, child development or other related field
Minimum of 4 years of experience in the early childhood education field
Demonstrates excellent written and verbal communications skills
Demonstrates knowledge of the economic diversity of the population in the service delivery area
Demonstrates knowledge of early care and education options within communities
Demonstrates strong interpersonal skills with the ability to work collaboratively with program staff, colleagues, social service agencies, businesses, and community leaders
Demonstrates strong organizational skills and attention to detail to manage multiple priorities and meet deadlines
Demonstrates initiative, self-motivation and consistent follow-through
Demonstrates intermediate computer skills, including Microsoft 365 and Outlook, and develops competency with applicable web-based systems used by the program within the first 90 days of employment
Must have a valid driver's license, current auto insurance and access to a reliable vehicle to execute the position's responsibilities
Preferred
Master's degree
Minimum of 3 years of supervisory experience
Benefits
Medical/dental/vision insurance
3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure)
11 paid holidays
Supplemental insurance options
401(k) with match
Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF)