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Frida · 1 day ago

Director, Enterprise Applications

Miami, FL

Full-time

Hybrid

Director/Executive

10+ years exp

Frida is a company dedicated to supporting parents through various stages of parenting. They are seeking a Director of Enterprise Applications to lead the strategy and optimization of enterprise systems across the organization, ensuring effective technology supports business growth and collaboration.

BabyFirst AidHealth CareManufacturingMedical Device

Responsibilities

Own and manage Frida's suite of enterprise applications, including ERP (NetSuite), HR/People systems, Fulfillment/WMS/Operations, Finance, Marketing, PM/PD, and other operational platforms

Develop and maintain a multi-year enterprise applications roadmap that aligns with Frida's business goals, scalability needs, and technology strategy

Lead key system initiatives, implementations, and enhancement projects that impact or integrate with NetSuite

Continuously assess opportunities to drive internal efficiency through process optimization, automation, and system enhancement across the enterprise ecosystem

Partner with business leaders to identify requirements, prioritize enhancements, and deliver solutions that drive efficiency and insight across the enterprise

Establish consistent governance frameworks for system changes, documentation, and business process alignment

Oversee day-to-day operations, administration, and user support for all enterprise applications

Ensure a stable and secure applications environment in collaboration with the IT, Cybersecurity, and Service Delivery teams

Lead the Master Data Governance strategy across all systems and applications to ensure consistency, quality, and integrity of core data domains (items, customers, vendors, financials, etc.)

Lead the planning, prioritization, and delivery of system enhancements across all applications, including NetSuite, ensuring business requirements are translated into effective solutions

Partner with the Data & Integration team to align master data models, support synchronization with the data lake, and enable accurate enterprise reporting

Define clear ownership and accountability for data creation, maintenance, and lifecycle management across functions

Implement and enforce policies, standards, and controls to ensure reliable data and compliance across the ecosystem

Manage vendor relationships, licenses, and system performance metrics to ensure service quality and cost optimization

Collaborate with business leaders to define analytics and reporting needs across all departments

Partner with the Data & Integration team to translate reporting requirements into scalable analytics solutions, ensuring consistent KPIs and reliable data outputs

Work closely with the Change Management & AI team to ensure business processes and system data are ready for automation and future AI-driven initiatives

Champion data accuracy, accessibility, and usability to empower business users with trusted insights

Support the development of self-service reporting capabilities while maintaining governance and alignment across teams

Build, develop, and lead a high-performing enterprise applications team & consultants

Drive close collaboration with: Data & Integration - for data architecture alignment and analytics delivery. Change Management & AI - for process adoption, user training, and AI readiness initiatives. IT, Cybersecurity & Service Delivery - for infrastructure security, compliance, and end-user experience

Manage budgets, vendors, and technology investments to support enterprise system stability and innovation

Serve as the strategic advisor to leadership for enterprise systems planning, process optimization, and technology adoption

Qualification

NetSuiteEnterprise applications strategyMaster data governanceAnalytics enablementData governanceCross-functional collaborationLeadership skillsStakeholder managementProcess optimizationCommunication skillsDocumentation skills

Required

Bachelor's Degree in Information Systems, Computer Science, or related field

10+ years of progressive experience leading enterprise applications, including ERP (NetSuite) ownership

Broad understanding of business processes and systems supporting Finance, HR, Operations, Fulfillment, Marketing, PM, and Product Development

Proven track record in application governance, master data management, and analytics enablement

Experience managing large, cross-functional system projects with business-wide impact

Strong understanding of data governance and collaboration across data, AI, and cybersecurity domains

Excellent leadership, communication, and stakeholder management skills

Clear communicator with the ability to align business and technical stakeholders

Self-starter with a bias for documentation, standardization, and scalable process enablement

Preferred

MBA or equivalent preferred

Experience in CPG, retail, or manufacturing environments preferred

Benefits

Robust health benefits including: Comprehensive medical, vision, and dental plans

Employer paid life insurance

Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability

FSA & HSA

401k matching up to 4% with immediate vesting.

Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater.

Flexible paid pregnancy and parental leave.

Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services.

Dog friendly office - feel free to bring your best buddy with you to work!

Learning & development opportunities for professional and personal growth

Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children.

Exclusive employee product discounts.