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NBCUniversal · 4 hours ago

Product Manager, Commerce Upgrade and Churn

New York, NY

Full-time

Hybrid

Mid Level

$120K/yr - $160K/yr

3+ years exp

NBCUniversal is one of the world's leading media and entertainment companies. As a Product Manager on the Commerce 'Upgrade and Churn' Product team, you will conceive, define, design, develop, test, and launch experiences that support business goals toward increasing subscription revenue and preventing voluntary churn.

BroadcastingMedia and EntertainmentNews

H1B Sponsor Likely

Responsibilities

Helping to develop a roadmap of impactful products, features, and optimizations that prioritize customer value, business growth, and strategic opportunities

Monitoring performance of core upgrade journeys, developing a deep knowledge of how existing flows technically work as well as behavioral patterns for how users move between subscription products

Collaborating with Design and Engineering teams to evaluate solution approaches, assess technical feasibility, and ensure alignment on building the most effective and fitting product outcomes

Identifying and leading new feature development initiatives to drive subscription profitability goals; being able to effectively communicate your ideas to different audiences and influence them to understand your vision

Active, ongoing experimentation on production experiences, continually a/b testing to fine-tune our product journeys and learn

Working with Legal to understand compliance requirements and propose product solutions that meet the needs

Operational work related to pricing and copy edit updates across your owned surfaces

Effectively and consistently communicate your work and priorities to your manager, working peers, and stakeholders

Qualification

Product managementUser journey designProduct experimentationWebMobile productsStreaming industry knowledgeFast learnerCommunicationCollaboration

Required

You are an experienced product owner with a proven track record of end-to-end ownership and production of user-facing journeys

You use experimentation tools, technologies, established best practices, and your own experience-based methods

You can defend and vigorously pursue ideas based on quantitative and qualitative insights, acting in staunch support of what is best for the user

You identify the most impactful concepts and push them through a rigorous course of critical evaluation, execution, implementation, experimentation, and success

You feel most at home in a fast-paced, iterative, and collaborative environment

You are a fast and eager learner willing to take on new challenges and explore ambiguous problems

You have strong communication skills, including the ability to quickly establish rapport with stakeholders and distill complex messages into simple language both verbally and in writing

Minimum 3 years in product management, owning front-end user journeys

Experience developing and shipping products for the web, mobile apps, smart TVs, connected TV devices – tvOS, Fire TV, Roku, etc

Expertise in product experimentation— design, analytics, A/B testing, user testing, and market research

Comfort working with team members across UX design, data, engineering, and stakeholder groups

Proficiency with tools such as Jira, Confluence, AirTable, Figma, Optimizely, and MS suite applications

A deep understanding and interest in the streaming industry, its major players, trends, and challenges

Benefits

Medical, dental, and vision insurance

401(k)

Paid leave

Tuition reimbursement

A variety of other discounts and perks

Company

NBCUniversal

Glassdoor4.0

NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.

Founded in 1912

New York, New York, USA

10001+ employees

https://www.nbcuniversal.com/

H1B Sponsorship

NBCUniversal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)