Operations Team Lead - 3rd Shift - Sanctions Screening Center of Excellence jobs in United States
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Bank of America · 1 month ago

Operations Team Lead - 3rd Shift - Sanctions Screening Center of Excellence

Bank of America is committed to making financial lives better through connections and is seeking an Operations Team Lead for their Sanctions Screening Center of Excellence. The role involves overseeing the Operations team, ensuring adherence to procedures, and coordinating tasks to meet operational goals while providing guidance and training to staff.

Asset ManagementBankingFinanceFinancial ServicesFinTech
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H1B Sponsor Likelynote

Responsibilities

Responsible for all Team Lead responsibilities, directly involved with managing on-site and off-site staffing without having any direct reports
Reviews operations procedures and implements changes and ensures the enforcement and adherence to operations procedures
Provides guidance to staff and may handle exception items or unusual situations, referring more complex problems to a senior level manager
Monitor work flow and team progress, provide feedback to manager/team
Monitor escalations received from Lines of business and response in timely manner
Coordinate with other sites/regions to ensure daily SScOE goals are met
Provide training to new hires and up skill training to existing associates
Ensure existing training is updated appropriately to adjust for changes in environment over time
Participates in projects as required
Resolves day-to-day problems and executes deliverables within the business unit
Provides functional expertise knowledge to projects or initiatives relating to the business unit
Manages team workload and provides general oversight and direction to team
Maintains internal, operational, and financial controls and works within risk appetite of the business unit
Reviews processes to ensure they are efficient and implements process improvement opportunities
Schedule is Monday - Friday 11pm - 8am

Qualification

Economic sanctions experienceAnalytical skillsLeadership experiencePC proficiencyExcel knowledgeCustomer Service ManagementCustomerFraud ManagementAdministrative ServicesBusiness Operations ManagementData CollectionEntryQuality AssuranceClient ManagementCoachingPerformance ManagementAttention to DetailCollaborationClient FocusActive Listening

Required

Minimum of 1 year of experience with economic sanctions program requirements and disposition of sanctions alerts or equivalent experience
Analytical and detail oriented
Highly motivated to succeed in a fast-paced environment
Ability to prioritize, use own initiative and be flexible
Good oral and written communications skills
Ability to work under pressure, meet deadlines and navigate change
PC proficiency and excellent Keyboarding/Typing skills
Ability to work independently, as well as, within a team
Manages the risk reward trade off; follows the proper risk routines to get the right outcomes for the business. Successful candidate MUST have a strong risk framework and approach
Knowledge of Excel, Word, Outlook
Overtime as required
Schedule is Monday - Friday 11pm - 8am

Preferred

1+ year leadership experience
Experience in Global Banking & Markets business process
Excels in working among diverse viewpoints to determine the best path forward
Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
Communicates with impact; communicates effectively (both in writing and when speaking) using clear, concise and simple language
Demonstrates a commitment for continuous learning; challenges the status quo and is passionate and capable of driving change across the organization
Is intellectually curious; constantly seeks to learn and advance his/her knowledge
Team player attitude, enthusiasm and commitment
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Company

Bank of America

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Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.

H1B Sponsorship

Bank of America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)

Funding

Current Stage
Public Company
Total Funding
$3.59B
Key Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M

Leadership Team

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Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
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Rami Salem
SVP Strategic Competitive Intelligence
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Company data provided by crunchbase