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MillerKnoll · 3 days ago

Architecture and Design Engagement Lead

Holland, MI

Full-time

Hybrid

Mid, Senior Level

$73K/yr - $100K/yr

5+ years exp

MillerKnoll is dedicated to design for the good of humankind, aiming to redefine modern design for the 21st century. The Architecture and Design Engagement Lead will collaborate with A&D clients and internal teams to develop creative product solutions, ensuring alignment with business objectives and fostering strong relationships within the industry.

Design

Responsibilities

Works with A&D clients, our internal Studio team, designers, dealers and sales to deliver creative and profitable products that solve our clients’ problems

Works with A&D to determine the needs of the opportunity, vet the opportunity to determine its strategic alignment with our Sales Partners and direct appropriate work through the Tailored Studio Process

Would also engage in creative responses and work with the Design lead identifying possible product responses to said design brief, generate ROM / budgetary pricing and project timelines for response to customer

Vet A&D opportunities to validate the team is supporting the most strategic initiatives of the organization

As the Voice of the Customer for A&D you will also work to tell the story of the Custom Studio to both internal and external parties in collaboration with MK marketing teams

Efficiently filter work with Studio Leadership to determine best course for MillerKnoll success whether it’s a creative studio development engagement, efficient reuse, or redirection to MK standard product or other better fitting resources

Works with MillerKnoll Marketing teams to tell the story of the Custom Studio through internal and external channels

Shares messaging thorough customer engagements in West Michigan and around North America

Clearly communicate with A&D specific requests ensuring unfiltered information is received from field

Collaborates with Studio Leadership to ensure feasibility of proposed product solutions

Establishes and maintains extensive product knowledge of all MillerKnoll products

Establishes exceptional working relationships with A&D and field sales personnel to assist in developing sales strategies for Strategic Accounts that include custom product solutions

Lead A&D engagements, and other creative responses, as assigned, with multiple customer requests for large and/or strategic opportunities

Maintain communication with design lead or designers on assigned projects ensure that the design intent is maintained throughout the development process

Drive profitable business while creating unique solutions

Create strategy to build relationships and engagement with A&D clients and MK Sales

Develop Processes and Tools to support studio success

Performs additional responsibilities as requested to achieve business objectives

Travel is needed for client engagements at MillerKnoll venues as well as remote sites in large A&D Hubs, up to 25% of time could include travel

Qualification

Architecture backgroundInterior Design backgroundA&D process familiarityLeadership abilitiesCommunication skillsTime management skillsPlanningOrganizationBusiness acumenProblem solvingInterpersonal skills

Required

Bachelor's degree in Architecture, Interior Design, Business or related field

A minimum of 5 years' experience with the A&D process

Proven Leader, capable of building relationships outside and across a large corporation. Proven experience digesting and directing work

Strong written/verbal communication skills, and demonstrated experience with developing and delivering presentations, and other marketing materials

Proven ability to manage multiple competing priorities and demonstrate flexibility in project and people management

Demonstrated strong time management, problem solving, planning and organization skills for success in a results-oriented environment. Must be self-motivated and able to work independently

Strong interpersonal, leadership abilities required

Requires initiative, business acumen, adaptability and tenacity to persevere in challenging assignments

Architecture, Furniture Sales, or Interior Design background and familiarity with the A&D process and how to navigate co-creation around bespoke solutions

Efficiently filter work with Studio Leadership to determine best course for MillerKnoll success whether it's a creative studio development engagement, efficient reuse, or redirection to MK standard product or other better fitting resources

Works with MillerKnoll Marketing teams to tell the story of the Custom Studio through internal and external channels. Shares messaging thorough customer engagements in West Michigan and around North America