Spinnaker Search Group, LLC · 1 month ago
Sr Salesforce Business Analyst
Spinnaker Search Group, LLC is a nationally recognized leader in environmental services and regulatory compliance. They are seeking a Senior Salesforce Business Analyst to play a key role in a multi-cloud Salesforce modernization program, ensuring clear documentation and successful implementation of Salesforce capabilities and processes.
RecruitingStaffing Agency
Responsibilities
Partner with business stakeholders to understand processes, gaps, and operational pain points
Document functional requirements, user stories, acceptance criteria, and end-to-end requirements ownership
Conduct FIT/GAP and business gap analysis to support process optimization and future-state alignment
Collaborate with architects and developers to clarify requirements and ensure alignment with best practices
Validate Salesforce solutions, conduct demos, and support smoke testing of delivered functionality
Run Salesforce reports, dashboards, and perform data analysis as needed
Identify opportunities for automation and workflow optimization within Salesforce
Support UAT activities, triage defects, validate fixes, and assist in release readiness
Create user guides and deliver end-user training and documentation
Act as a liaison between business stakeholders and technical teams, ensuring strong communication and alignment
Qualification
Required
12+ years overall IT experience with at least 8 years as a Salesforce Business Analyst
Proven experience supporting multi-cloud Salesforce implementations
At least 2 Salesforce certifications: Salesforce Administrator + Sales Cloud Consultant (mandatory) and one of the following: CPQ or Service Cloud or Marketing Cloud or Data Cloud
Strong understanding of the Salesforce data model, automation tools (Flows, Process Builder), and reporting
Ability to create reports, dashboards, and perform data analysis across Salesforce
Experience with integration concepts and data migration strategies
Ability to download Salesforce data using Data Loader
Proficiency with Excel (Pivot Tables, VLOOKUP)
Strong analytical, documentation, and stakeholder-management skills
Preferred
Experience with Agile/Scrum methodologies
Exposure to Data Governance and MDM practices
Salesforce knowledge across Sales Cloud and Administration beyond core requirements
Bachelor's degree (four-year) in Computer Science, Engineering, or related field
Company
Spinnaker Search Group, LLC
Spinnaker was founded in 2012 in Paoli, PA, with a simple but powerful mission: to raise the bar in professional search by building true partnerships, not just filling roles.