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REACH Beyond Domestic Violence · 2 months ago

Bilingual Community Advocate

Waltham,MA,US

Full-time

Hybrid

New Grad, Entry Level

$25.48/hr - $26.92/hr

REACH Beyond Domestic Violence is a non-profit organization dedicated to empowering survivors of abuse. The Bilingual Community Advocate will provide support and advocacy services to adult survivors of domestic violence in both Spanish and English, focusing on case management and emotional support within a trauma-informed framework.

CommunitiesEducationNon Profit

Responsibilities

Serve as advocate for community members, including advocacy work around issues such as housing, benefits, employment, childcare, medical and dental care, education, legal matters, immigration, mental health, and substance abuse

Work with other REACH staff to address survivors’ needs and concerns

Support the intake process including conducting intakes with survivors new to REACH’s program

Assist survivors with contacting community resources, setting up appointments, and transportation to and from appointments

Attending and providing emotional support to survivors at court hearings

Collaborating with community partners and providers to ensure survivors have access to services

Attend any meetings or appointments that will assist in providing quality advocacy to survivors

Work with the Director of Children, Family and Group Services to address children’s needs, including school registration, daycare, after school programs, and summer camps

Co-facilitate assigned support groups

Maintain survivors’ records including service delivery records, advocacy plans, and other documentation in accordance with confidentiality guidelines

Develop and maintain relationships with housing authorities, DTA and DCF offices, employment agencies, medical, immigration, legal, substance abuse and other community resources

Support legislative advocacy priorities through REACH including survivor engagement

Track changes in availability and eligibility requirements for housing subsidies, welfare, and other benefits

Inform other programs and institutions on domestic violence and our programs. Assist representatives in making information available to all members of their organization/institution

Other duties as assigned by supervisor or leadership

Qualification

Crisis intervention skillsDomestic violenceFluency in SpanishCultural backgroundsCommunication skillsEmpathetic listeningAnalytical skillsManage casesProactive approach

Required

Work from a philosophy that sees people, not problems

Eagerness to engage with people of all ages

Knowledge of the dynamics of domestic and sexual violence and the impact of trauma

Commitment to a social justice framework

Strong interpersonal and crisis intervention skills

Understanding of different cultural backgrounds and the ability to provide services that respect these differences

Strong ability to support and empower individuals who have experienced trauma

Excellent verbal and written communication skills for client interaction and documentation

Ability to manage multiple cases simultaneously and maintain detailed records

Understanding of the dynamics of domestic violence, legal protections, and available resources

Flexible, adaptable, patient, proactive approach when working with survivors

Model and uphold appropriate boundaries at work with survivors

Commitment to the philosophy and mission of REACH

Strong communication, empathetic and active listening skills, and analytical skills

Fluency in Spanish is required including written, verbal and reading

Knowledge of Metro West Boston area resources

Ability to work in crisis situations and manage a diverse caseload with varying needs

Candidates will be asked to submit periodic background checks

This position requires frequent, local travel

Candidates must have a valid driver's license and a car and be willing to drive for appointments

Benefits

Comprehensive benefits package options including: Robust benefits including health, dental, vision, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Dependent Care Account (DCA), employer paid Long Term Disability, employer paid Employee Assistance Program, employer paid life Insurance, and retirement plan with employer matching up to 3% of salary contributed.

20 Days (4 weeks) of Paid Vacation Time, 25 Days (5 weeks) after 3 years of employment

A 4-week paid sabbatical, in addition to vacation time, is available to full-time employees after 7 years of employment

12 Days Paid Sick Time and 11 Paid Federal Holidays