SSH Real Estate ยท 1 month ago
HVAC Operations & Estimating Coordinator
SSH Facilities delivers reliable HVAC and facility maintenance services across Pennsylvania and the Mid-Atlantic. The HVAC Operations & Estimating Coordinator supports the daily operations of the HVAC service department, focusing on job quoting, repair estimating, and administrative coordination to ensure accurate pricing and efficient job completion.
Real Estate
Responsibilities
Prepare detailed quotes and repair estimates for HVAC service calls, projects, and preventive maintenance recommendations
Gather labor, materials, and subcontractor pricing from field technicians and suppliers
Review technician notes and job reports to identify additional work opportunities or repair needs
Create and issue customer proposals in a clear, professional format
Track open quotes and follow up on outstanding proposals with customers or account managers
Maintain pricing data and vendor cost lists for consistent, accurate estimating
Support the service team with work order creation, scheduling coordination, and documentation
Ensure jobs are properly entered, tracked, and closed in the service management system
Assist with purchasing and materials coordination for approved service work
Generate and review reports related to service revenue, open quotes, and job performance
Communicate regularly with field staff to ensure job details, timelines, and expectations are clear
Provide timely and professional communication with clients regarding quotes, approvals, and job status
Coordinate with accounting and billing teams to ensure accurate job costing and invoicing
Support operations leadership in improving quoting processes and service workflows
Qualification
Required
3+ years in HVAC, mechanical, or related service-industry operations
Experience working with and/or operating Building Automation System (BAS) controls
Strong attention to detail
Analytical mindset
Comfort working with numbers and cost data
Proficiency with service management software (e.g., ServiceTitan, FieldEdge, or similar)
Proficiency with Microsoft Office (Excel, Outlook, Word)
Understanding of HVAC service, repair scopes, and mechanical system components
Organized, professional, and able to balance multiple priorities
Preferred
Experience preparing estimates or quotes preferred
Benefits
Competitive compensation and benefits package
Opportunities for professional growth into estimating, project management, or operations leadership
Supportive, team-oriented work environment