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Henry Street Settlement · 1 month ago

Program Manager (Senior Companion Program)

New York, NY

Full-time

Onsite

Mid Level

$50K/yr - $55K/yr

Henry Street Settlement is a prominent social service agency in New York City, dedicated to enriching lives through various programs. The Program Manager for the Senior Companion Program will oversee administrative duties, coordinate with other departments, and develop partnerships with city-wide agencies to enhance service delivery.

AssociationCommunities

Comp. & Benefits

Responsibilities

Manage general administrative duties: answering phones, fax, coordinating mail to and from main office and communicating with station supervisors as needed

Submit volunteer stipend check request to accounts payable, reconcile stipend checks against spreadsheets and distribute to volunteers on a bi-weekly basis

Coordinate with other Henry Street Settlement (HSS) departments and divisions

Attend quarterly supervisor meetings and record minutes

Maintain hard copy and electronic volunteer records: program applications, care plans, letters of agreement, annual appraisal, annual income review

Correspond with current volunteers: send application packets to prospective volunteers; check references; schedule new volunteers for orientation training, record all volunteer hours in excel spreadsheet & electronic database

Assist Program Director with new volunteer trainings and assist in training development

Along with Program Director, develop and implement in-service training courses, education events, cultural tours, health workshops etc

Conduct biannual surveys and work with volunteers to receive client feedback on volunteer performance

Send monthly client training reminders and other mailings as needed

Liaise with Advisory Council regarding quarterly meeting reminders and minutes

Act as task supervisor and oversee SCP and SYEP interns

Work with Program Director to collaborate with city-wide agencies for partnerships

Assist with community outreach for recruitment and to raise program awareness

Participate and assist with event planning- in relation to two major annual volunteer Recognition Events

Assist with communication and ongoing training of site supervisors to establish program guidelines and responsibilities