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FanDuel · 2 days ago

HR Technology Analyst

New York, NY

Full-time

Onsite

Mid Level

$79K/yr - $104K/yr

3+ years exp

FanDuel is the premier mobile gaming company in the United States and Canada, seeking an HR Technology Analyst to maintain and optimize its HR systems. This role involves supporting system functionality, enhancing user experience, and ensuring compliance across platforms.

Fantasy SportsGamingSports

Responsibilities

Serve as the first line of support for HR technology issues and incidents, identifying, triaging, and resolving user-reported problems across multiple platforms

Collaborate with HR, IT, and vendor partners to escalate and track resolution of complex issues

Monitor system performance and proactively identify recurring issues or opportunities for improvement

Support configuration, testing, and validation of new functionality, enhancements, and system releases

Develop and execute test scripts to verify accuracy, compliance, and alignment with business requirements

Execute and validate mass data uploads and employee data changes, ensuring accuracy, auditability, and governance

Assist with integration setup, monitoring, and troubleshooting between HR platforms and downstream systems

Collaborate with HR Technology and vendor teams to ensure configuration aligns with governance standards and business needs

Administer user access and security roles across HR platforms in accordance with internal policies and SOX requirements

Conduct periodic access reviews and coordinate with HR and IT partners to ensure appropriate role assignments and segregation of duties

Maintain detailed documentation and evidence of user access changes, approvals, and system configurations to support audit and compliance reporting

Partner with internal audit and compliance teams to respond to SOX control testing and provide requested documentation or evidence

Monitor compliance with data privacy, information security, and corporate governance standards across all HR systems

Provide responsive and knowledgeable support to HR team members and end users, guiding them through processes and troubleshooting issues

Develop and maintain user guides, job aids, and FAQs to enhance self-service capabilities

Deliver basic training and knowledge-sharing sessions on system updates and best practices

Maintain accurate documentation of system configurations, mass data uploads, test results, and SOX control evidence

Track and analyze recurring issues to identify process improvement or automation opportunities

Partner with HR Technology leadership to enhance documentation standards and ensure system changes are fully traceable and auditable

Support continuous improvement initiatives to increase efficiency, compliance, and user satisfaction across HR systems

Qualification

HR technology platformsExcel/SQL skillsXML/XSLT troubleshootingRESTful APIsJSON/JavaScriptSOX complianceProject managementAnalytical skillsCustomer-service mindsetProblem-solving skillsEffective communicationOrganizational skillsContinuous learner