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White Cap · 1 month ago

Account Manager - Inside Sales

California, United States

Full-time

Onsite

Entry, Mid Level

2+ years exp

White Cap is committed to Building Trust on Every Job, providing a diverse work environment with various career opportunities. The Account Manager - Inside Sales is responsible for maximizing market penetration by managing accounts, developing new customer relationships, and ensuring customer satisfaction through effective communication and support.

Building MaintenanceConstructionManufacturingService Industry

Growth Opportunities

Responsibilities

Develops and executes profitable business plans for managing accounts

Teams with individuals within sales and key team members to communicate account plans, pricing, and support sales execution

Keeps customers and/or potential customers fully informed about company products and their capabilities in relationship to their continuing needs

Maintains customer relationships to ensure satisfaction and loyalty

Engages in pre-bid activity and provides job cost estimates

Secures sales and rental orders on concrete construction projects within areas of responsibility

Provides market and competitor information to appropriate channels within the business

Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers

Submits all required sales administration reports

Attains assigned sales quota, part margin, and controllable expense objectives

Meets with sales leadership to discuss customer forecasts and business results

Visits the job site as needed to ensure proper application and that company equipment is being maintained properly

Instructs site personnel in the proper use and application of company products

Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data

Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues

Work review typically involves periodic review of output by a supervisor and/or direct customers of the process

May provide general guidance/direction to or train junior level support or professional personnel

Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about

On rare occasions there may be a need to move or lift light articles

Typically requires overnight travel more than 50% of the time

Must be willing to travel extensively throughout the geographical area in a car and/or air travel

Must be capable of walking extensively on jobsites, in factories, and through distribution centers

Qualification

Account ManagementSales StrategyCustomer Relationship ManagementData AnalysisConcrete Construction KnowledgeSpanish ProficiencyTeam CollaborationCommunication SkillsProblem Solving