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Sotera Health Company · 3 months ago

Sr. Inside Sales Representative

Vaartdijk 3 box 302, BE

Full-time

Onsite

Mid, Senior Level

1+ years exp

Sotera Health Company is seeking a Senior Inside Sales Representative to manage a portfolio of Small and Medium Sized customers while supporting the commercial organization in presales and post-sales activities. The role involves securing business contracts, maintaining customer relations, and coordinating with various departments to ensure customer satisfaction.

BiotechnologyHealth CareMedical Device

Responsibilities

Responsible for all Pre-Sales activities (from first contact over quotation process in line with corporate delegation procedure to deal closing/ signing of the contract) for the assigned portfolio

Maintain and expand existing Small & Medium Customer portfolio: sell Sterigenics sterilization and additional and/or related services to existing and new small & medium customers (Stat services, laboratory, validation, consulting)

Proactively identify/ qualify (new) business opportunities within the assigned portfolio

Develop and improve customer relations thru regular / appropriate communications. Organize / coordinate plant visits for assigned customers

Backup for the Sales Coordinator Function

Responsible for establishing New Customers in CRM by:

Ensuring the new customer profile form is completed

Completing the new product evaluation forms for various technologies

Coordinating calls between functional departments

Partner with Legal to execute Non-disclosure agreements

Participate in coordination of validation projects involving new or incremental processing volumes in close cooperation with all parties as required

Work with both the Legal and Contract and Pricing on quarterly contract renewals, contract schedules, addendums, extensions

Respond to various customer related questions including but not limited to pricing, quotes, turn times, quality, capacity, contracts and non-conformances

Generate quotes to include but not limited to revalidations, engineering runs, Special Service Requests and dose maps

Assist in collecting POs with customers after quoting and uploading in CRM in order to start project

Evaluate customers with reduced revenue and volumes to identify opportunities

Support the Sales Leader EMEA and account managers in the execution of their job

Qualification

Sales support experienceBachelor's DegreeProactiveSelf-managedCommunication skillsOrganizational skills

Required

Bachelor's Degree in business or other relevant field

1-3 years of sales support experience

Proactive, self-managed, motivated and responsive

Strong written and verbal communication skills

Excellent organizational skills

Ability to communicate with both internal and external customers

Company

Sotera Health Company

Sotera Health brings together Sterigenics, Nelson Labs and Nordion, each of which are established, highly reputable players in the global health arena.

Founded in 2017

Broadview Heights, Ohio, USA

1001-5000 employees