SSA Group ยท 1 month ago
Catering - Assistant Events Sales Manager
SSA Group is a company that partners with cultural attractions to enhance their dining and retail experiences. The Assistant Manager of Event Sales is responsible for driving sales efforts, managing client relationships, and ensuring the successful execution of events.
HospitalityRetailTicketing
Responsibilities
Actively solicit, negotiate, and book new and return business through a defined sales process
Handle inbound sales inquiries and proactively reach out to potential clients to generate leads
Develop and execute sales strategies to meet and exceed monthly and annual sales targets
Upsell food, beverage, and event services to maximize revenue opportunities
Prepare and manage contracts, Banquet Event Orders (BEOs), diagrams, and other necessary documents
Maintain thorough and timely communication with clients to ensure their needs are met
Respond to client requests promptly and ensure client satisfaction
Meet and greet all clients at events to ensure proper handoff to operations team for day of execution
Coordinate with the operations and culinary teams to ensure events are executed flawlessly including menu planning, setup, staffing, and equipment
Walk event spaces before events to ensure everything is in working order and address any issues promptly
Maintain communication with vendors and uphold an active list of resources for client and internal use
Secure deposits and ensure all event payments are made in full prior to each event
Conduct post-event follow-up to engage clients and foster ongoing relationships
Report weekly and monthly sales through the contract system and standard PACE reporting
Communicate and collaborate effectively with the Catering Operations, Culinary Team, and other departments involved in events
Uphold and demonstrate a complete understanding of company policies and procedures
Ensure compliance with local, state, and federal laws
Maintain a clean, safe, and organized work environment
Develop and execute plans for coordinating department sales goals with budget and operational plans
Analyze sales and inventory to maximize opportunities
Minimize controllable costs associated with the operation and strategize on revenue avenues
Promote an inclusive and supportive approach within the unit
Support sustainability and conservation efforts in line with company and client guidelines
Qualification
Required
Strong interpersonal and communication skills
Proven leadership skills with an understanding of team building and development
Exceptional problem-solving and decision-making abilities
Ability to remain organized and flexible in a fast-paced environment
Financial management, merchandising, analytical, planning, and leadership skills
Proficiency in basic office functions and computer skills
Physical ability to stand for extended periods and handle boxes (up to 35 lbs)
Availability to work varied hours, including nights, weekends, and holidays
Preferred
2+ years of experience in catering sales and/or event planning, preferably in off-site catering, hotel, or cultural attraction venues
Knowledge and execution of BEOs. Working knowledge of Tripleseat is a plus
Must be 18 years or older
Benefits
Paid Time Off
Medical | Dental | Vision
401 (K) Plan + Match
Supplemental Insurance
Training and Career Development
Tuition Discount through Partnership College
Parental Leave
Meal Plan & Employee Discounts
Company
SSA Group
SSA Group engages in ticketing, dining, and retail sales in between events and cultural destinations.
Funding
Current Stage
Late StageRecent News
2025-09-09
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