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INTEGRIS Health · 22 hours ago

Supv Patient Access - ED

Oklahoma City, OK

Full-time

Onsite

Mid Level

4+ years exp

INTEGRIS Health, Oklahoma’s largest not-for-profit health system, has a great opportunity for a Supv Patient Access in Oklahoma City, OK. The Patient Access Supervisor is responsible for supervising the daily operations of patient access activities to ensure efficient operations and optimal customer satisfaction.

Health CareHealth DiagnosticsHospitalPersonal Health

H1B Sponsor Likely

Responsibilities

Supervises the daily activities of routine and complex registration activity including scheduling, verifying patient demographic information, processing point of service payments, obtaining signatures for required consent paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol

Supervises the daily activities of routine and complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol

Demonstrates and possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers

Provides resolution to routine and complex patient access and account issues, responds to questions on reimbursement, serves as a systems expert for patient access specialists, including on-the-job training, and for performance improvement and appropriateness of complex patient access transactions

Develops team members by providing guidance, feedback and training on multiple processes, payers and systems, and measures productivity to track and trend needs for performance improvement

Assists the manager with interviewing candidates, hiring new employees, and coordinating new employee on-boarding activities

Handles all communication effectively, including telephone, email, and verbally with all departments and caregivers within the health system

Demonstrates the components of the Vision, Mission and The INTEGRIS Values of Love, Learn and Lead

Supervises the implementation of team-oriented process improvement initiatives for the department and organization

Supervises continuous quality improvement efforts, establishes goals, tracks progress, prepares data for presentation, and escalates performance issues

Demonstrates and possesses the ability to interpret and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts

Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards Reports to the Director or Manager as assigned This position may have additional or varied physical demand and/or respiratory fit test requirements

Qualification

Patient Access operationsHealthcare CertificationMedical terminologySupervisory experienceMicrosoft OfficeICD 10 codingCPT codingCustomer serviceCommunication skills

Required

4 years of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)

Previous experience with medical terminology, basic ICD 10 and CPT coding, healthcare program reimbursement and methodologies

Previous experience with Microsoft Office programs and experience with admission/discharge/transfer or billing/claims management software

Must be able to communicate effectively in English (verbal/written)

Preferred

Bachelors degree in business related field

1 year supervisory experience

Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA or CHAM)

Previous experience in scheduling, registration, insurance (including Medicare, Medicaid, and third-party regulations), billing, collections, and customer service in either a hospital or physicians office setting

Benefits

Front loaded PTO

100% INTEGRIS Health paid short term disability

Increased retirement match

Paid family leave

Company

INTEGRIS Health

Glassdoor3.4

INTEGRIS Health is the state’s largest Oklahoma-owned health system and one of the state’s largest private employers, with hospitals, rehabilitation centers, physician clinics, mental health facilities, fitness centers, independent living centers, home health agencies and urgent cares throughout much of the state.

Founded in 1983

Oklahoma City, Oklahoma, USA

10001+ employees

https://www.integrisok.com

H1B Sponsorship

INTEGRIS Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (37)

2024 (17)

2023 (12)

2022 (18)

2021 (15)

2020 (14)