Sr. CX Strategist, 3PX, Private Pricing & Experiences jobs in United States
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Amazon Web Services (AWS) · 10 hours ago

Sr. CX Strategist, 3PX, Private Pricing & Experiences

Amazon Web Services (AWS) is seeking a Sr. CX Strategist to join the AWS Private Pricing Programs and Experiences (3PX) team. This role will drive the growth of the Private Pricing Program by defining and delivering strategies that enhance customer engagement and improve business outcomes.

ConsultingDevOpsInformation TechnologySoftwareWeb Development
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H1B Sponsor Likelynote

Responsibilities

Define and drive strategies that transform how customers discover, engage with and choose the AWS Private Pricing Program
As part of above, create and run new discovery and conversion points for customers to drive down-funnel conversion
Continuously inspect and learn from metrics and anecdotes, and run experiments to get to learnings and insights quickly in order to continuously improve
Manage stakeholders and senior leadership to propose ideas, gain alignment and report on progress
Serve as CX bar raiser on planned updates and launches to ensure an optimal CX, current and future

Qualification

Customer experience strategyCross-functional project managementData-driven decision makingSalesMarketing experienceCommunication skillsBusiness acumenWork autonomouslyInfluencing without authorityTenacityContinuous improvement mindset

Required

6-8 years of experience in sales, marketing, or related field
Bachelor's degree or equivalent
Experience managing cross-functional projects and initiatives
6+ years of experience in sales, marketing, or related field
2+ years of experience in customer experience (CX) strategy or design
Demonstrated track record of developing and implementing customer-centric strategies

Preferred

Excellent verbal and written communication skills
Ability to master complex concepts quickly and independently
Strong business acumen and tenacity; ability to work autonomously through ambiguity and complexity in a fast-moving environment to drive results
Ability to define and drive intuitive, seamless and customer-centric UX
Experience driving communications channels and delivering measurable success
Experience working directly with senior leadership
Unflappable poise; can pivot gracefully
Data- and feedback-driven; dedicated to continuous improvements
Influencing without authority
Experience interpreting data and making business recommendations
Experience effectively communicating complex concepts through written and verbal communication
Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments

Benefits

Medical
Financial
Other benefits
Equity
Sign-on payments

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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Company data provided by crunchbase