Student Services Program Coordinator II jobs in United States
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NEOGOV · 1 month ago

Student Services Program Coordinator II

NEOGOV is associated with Francis Marion University, which invites applications for the position of Student Services Program Coordinator II. The role involves counseling students and parents in financial aid, maintaining documentation, supervising staff, and conducting workshops.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Maintains thorough documentation of eligibility determinations, adjustments, and transactions, as well as program records for purposes of audits and program reviews
Analyzing and compiling statistical data
Completing quarterly and annual reports as required
Indirectly supervises office employees. Assists in planning documents and performance evaluations. Directly supervises student workers
Provides professional leadership by ensuring that Financial Assistance counselors have up-to-date knowledge of federal, state, and institutional guidelines concerning financial assistance
Conducts high school workshops, open house presentations, and other financial assistance workshops
Coordinates the awarding of all state scholarships for new and continuing students
Assists the Director of Financial Assistance with special projects
Evaluates applications for federal student financial assistance. Processes documentation as it is received. Awards federal, state, and private grants, loans, and work programs within specified guidelines
Assists in developing and implementing procedures to ensure an accurate and equitable application review process. Makes recommendations and implements changes concerning office procedures and other financial assistance processes

Qualification

Financial aid experienceFinancial aid regulationsMicrosoft OfficeHigher education experienceProblem-solving skillsJudgment skillsInterpersonal skillsWritten communication skillsVerbal communication skillsTeamwork skills

Required

A bachelor's degree and experience in student services programs

Preferred

Minimum of two years' financial aid experience or an equivalent combination of education, training, and related experience in the profession
Experience providing financial aid advising and counseling to university students
Previous work experience in higher education
Knowledge of federal and state financial aid regulations
Demonstrated ability to provide innovative responsiveness to problem-solving within a team environment
Process-oriented approach to prioritizing and managing multiple tasks in a fast-paced environment
Can exercise good judgment when faced with difficult decisions
Excellent verbal, written and interpersonal skills
Strong technical skills, including Microsoft Office, especially Excel required
Experience with Ellucian Colleague, Informer, Department of Education Web Applications are strongly preferred

Benefits

Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting and flexible work schedules
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Retirement plan options
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase