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Sam Houston State University · 1 month ago

Data Center Operations Specialist I

Huntsville, TX

Full-time

Hybrid

Entry Level

2+ years exp

Sam Houston State University is a vibrant community with a rich historical legacy. The Data Center Operations Specialist I role involves monitoring and supporting the Data Center's physical infrastructure, ensuring the normal operation of HVAC and electrical systems, and maintaining records of IT assets.

EdTechEducationHigher EducationNon ProfitSTEM EducationUniversities

No H1B

U.S. Citizen Only

Responsibilities

Monitors and responds to Data Center alerts according to written procedures on a 24/7/365 basis

Communicates effectively and timely with team members, supervisors, and clients

Provides central point of communication for Data Center related activities

Ensures normal operations of Data Center heating, ventilating and air conditioning (HVAC) and electrical systems

Performs Data Center physical access control including escorting personnel and conducting tours

Monitors system backups and ensure safe transportation and storage of physical backup media

Installs new and maintain existing Information Technology (IT) assets

Maintains records of all Data Center operating values and IT assets

Performs other related duties as assigned

Qualification

Data Center OperationsHVAC SystemsElectrical SystemsWindows Operating SystemLinux Operating SystemIT Asset ManagementBasic Computer KnowledgeStandard Office SoftwareCommunication SkillsProblem SolvingTeam Collaboration

Required

High school diploma or GED equivalent

Two years of experience in a related field

Must be able to apply policies and procedures and solve routine problems of a repetitive nature

Must have a basic understanding of a computer's internal components

Knowledge of operating systems (Windows or Linux) and utilities (such as PING, TRACERT, IPCONFIG, NSKLOOKUP)

Must be able to use standard office software such as Microsoft Office, internet browsers, and email Clients

This position is security-sensitive and requires a DPS fingerprint background check and will need to adhere to Texas CJIS Systems Access Policy

During emergencies, operational failures, and peak use periods, employee may be called in when off shift to work extended shift

Some travel is required

Equipment maintenance while exposed to elements, heights (on roof of 4-story building), infrequent or minimal exposure to hazardous materials, lifting heavy equipment, and occasional small scrapes or cuts due to metal edges on equipment