Bixal · 4 days ago
Product Manager
Virginia, United States
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $140K/yr
5+ years expBixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services. The Product Manager will lead the development and continuous improvement of a modern content management system (CMS) that aligns with government digital standards, ensuring accessibility and user-focused design.
Information TechnologyInternetSoftwareTelecommunications
Responsibilities
Own product vision, strategy, and roadmap for the CMS and related application services in alignment with government digital standards
Define and prioritize features through a transparent product backlog, ensuring traceability between user stories, acceptance criteria, and measurable outcomes
Balance user needs, policy priorities, budget, and technical feasibility to deliver maximum public value
Drive the product lifecycle from discovery and prototyping through deployment and continuous improvement
Shape and execute a roadmap aligned with evolving user needs and program priorities
Define and monitor success metrics that reflect business outcomes, accessibility and user satisfaction
Translate complex policy and operational requirements into actionable product features
Act as the primary liaison between agency stakeholders and the technical delivery team
Partner with policy, service delivery, and communications leads across government entities to ensure product alignment with government priorities
Facilitate feedback loops between end users, stakeholders, and engineering teams to inform backlog refinement and roadmap updates
Ensure alignment between user research, technical constraints, and strategic goals
Lead an Agile, cross-functional team of designers, engineers, and analysts delivering in two-week sprints with regular demos and stakeholder acceptance reviews
Embed human-centered design, accessibility, and continuous improvement practices into each sprint
Promote a culture of collaboration, transparency, and accountability through daily stand-ups, retrospectives, and data-driven decision-making
Support backlog grooming, release planning, and coordination across multiple Scrum teams when required
Collaborate with technical leads to guide CMS architecture and integration using modular, reusable Drupal components, APIs, and cloud-native services
Oversee implementation of integrations (e.g., identity verification, scheduling, analytics, fraud-prevention) that meet government security and privacy standards
Partner with DevOps and security teams to maintain CI/CD pipelines, uptime reliability, and operational readiness
Use performance data and analytics to inform continuous optimization of site templates and content delivery
Ensure full compliance with Section 508, WCAG 2.1 AA, and accessibility standards, embedding accessibility checks in every development stage
Champion plain language and inclusive design principles to make content understandable to all users
Oversee automated and manual testing (functional, regression, and accessibility) with clear reporting to the customer through performance dashboards
Maintain a relentless focus on product performance, usability, and scalability, ensuring quality defined benchmarks are met or exceeded
Other relevant duties as assigned and qualified/trained to perform
Qualification
Required
Bachelor's degree and at least five (5) years of relevant experience
Demonstrated experience in product management for complex web applications, preferably large-scale digital service platforms or enterprise CMS implementations
Experience managing digital products in government, civic tech, or regulated environments
Familiarity with Drupal, design systems, component libraries, and CI/CD workflows
Strong proficiency of Agile methodologies (e.g., Scrum, Kanban), including backlog management, user story creation, and release planning, and experience leading cross-functional teams
Excellent stakeholder management, communication, and leadership skills
Proven ability to synthesize data from user research, analytics, and business requirements to inform product strategy and prioritization
Excellent communication skills and the ability to translate technical details for non-technical stakeholders
Experience in government technology or public sector projects
Deep commitment to accessibility, user advocacy, and digital equity
Ability to pass a background check in compliance with applicable laws and client requirements
Preferred
Familiarity with digital service standards, open-source platforms, and cloud-native architectures
Understanding of compliance frameworks such as ATO, FISMA, TIC 3.0, and FedRAMP
Experience supporting digital products used by multilingual audiences
Benefits
Flex hours
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability and life insurance
Commuter benefits
Paid Time Off (PTO)
11 Paid holidays
Company
Bixal
Bixal is an internet company that provides communication and technology solutions.
51-200 employees
H1B Sponsorship
Bixal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Carla Briceno
CEO and Co-Founder
Company data provided by crunchbase