Homebase · 4 days ago
Senior Creative & Marketing Operations Manager (Hybrid)
Homebase is an innovative company focused on empowering small businesses through their comprehensive app. They are seeking a Senior Creative & Marketing Operations Manager to oversee the workflow for creative and marketing projects, ensuring high-quality deliverables while collaborating with various teams to enhance operational excellence.
AppsHuman ResourcesProfessional ServicesSoftware
Responsibilities
Support all creative production across formats and channels: photo, video, animation, experiential, digital, print, and retail
Manage our hybrid studio model (in-house and freelance) that can scale content efficiently while maintaining creative integrity
Partner closely with Creative, Brand, and Growth teams to translate concepts into high-quality, on-brief, on-time deliverables
Partner with channel and functional leads to prioritize initiatives, and manage timelines & deadlines
Maintain visibility into all projects, timelines, and budgets, identifying risks, removing blockers, and facilitating clear communication
Build and evolve the content management system and asset repository for easy access, compliance, and brand consistency
Partner with the CMO and Marketing Leads to align creative and operational priorities
Lead and empower a high-performing team of contractors and cross-functional partners
Cultivate a culture of accountability, transparency, and curiosity where creative excellence meets operational clarity
Constantly seek new tools, technologies, and processes to improve team efficiency and collaboration
Identify and implement AI-powered tools to streamline creative workflows, such as project tracking, asset tagging, version control, and reporting
Develop AI-assisted production templates and processes (e.g., automated briefs, feedback summaries, or content scheduling) to free up creative time for strategy and storytelling
Develop & lead new AI solutions that improve speed and quality without losing the human touch behind our brand
Qualification
Required
6–8 years of experience in creative or marketing operations, including at least 2–3 years working in-house
Proven track record in building systems, solving problems, and empowering others to do their best work
Experienced at managing fast-paced creative projects with a range of deliverables
Deep understanding of the creative process and how to support designers, copywriters, and marketers to do their best work
Excellent organizational, communication, and time-management skills
Familiarity with tools like Asana, Figma, Google Suite, etc
Deep passion for supporting small businesses and helping our customers succeed—treating their stories and challenges as the heart of our brand
Benefits
Stock options + 401(k) with 4% match
Medical, dental, and vision coverage + FSA options
Unlimited PTO (salaried) + company holidays
Up to 12 weeks of paid parental leave (after 6 months of service)
Life insurance + short/long-term disability coverage
Work From Anywhere Month + meeting-free weeks yearly
Meals provided, commuter benefits, team offsites, and Customer Days
Stock options + TFSA/RRSP with 4% company match
Comprehensive medical, dental, and vision for you and your dependents
Flex time off + company holidays + designated focus periods
Maternity/Parental Leave EI top-up support offered (after 6 months of service)
Life insurance + short/long-term disability coverage
Meals provided, team offsites, and Customer Days
Company
Homebase
Homebase is a software application that provides tools for employee scheduling, time tracking, communication, and task management.
Funding
Current Stage
Late StageTotal Funding
$189MKey Investors
L CattertonBank of America Breakthrough LabNotable Capital
2024-04-03Series D· $60M
2023-05-16Non Equity Assistance
2021-11-15Private Equity· $30M
Recent News
The Independent
2025-12-29
London Evening Standard
2025-12-29
Company data provided by crunchbase