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ITG Brands · 1 week ago

Systems Specialist - Fixed Term

Greensboro, NC

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

ITG Brands is the third-largest tobacco company in the USA, committed to innovation and operational integrity. The Senior Analyst – Systems & Services will support core business processes across various operational areas, ensuring IT solutions are effectively designed and maintained to drive continuous improvement.

Tobacco

H1B Sponsor Likely

Responsibilities

Analyze and translate business requirements into system designs that support manufacturing and operational processes

Support and enhance processes such as:

Production Planning & Scheduling (e.g., MRP, BOM management, shop floor control)

Plant Maintenance (e.g., preventive and corrective maintenance planning)

Quality Assurance (e.g., calibration management, lab data capture, operator quality portals)

Product Lifecycle Management (e.g., specification management, change control)

Industrial Automation & IoT (e.g., data acquisition, SCADA integration, equipment tracking)

Document & Compliance Management (e.g., quality documentation, EHS reporting, asset libraries)

Workforce & Inventory Management (e.g., time tracking, warehouse control)

Collaborate with business stakeholders to ensure solutions align with operational goals and compliance requirements

Provide maintenance and support for systems enabling these processes, including SAP modules (PP, PM), MES platforms, PLM tools, and integration layers

Ensure adherence to IT security policies, and Imperial Brands standards

Coordinate with internal cross-functional and external stakeholders across Manufacturing, Engineering, Maintenance, Planning, and Distribution, as well as with IT Project Management, IT Operations, and IT Service Delivery teams

Perform other job-related duties as assigned

Qualification

SAP ECCS/4HANAManufacturing processes experienceIndustrial automation platformsITIL Foundation certificationCloud integration platformsMESPLM platformsStakeholder engagementVerbal communicationWritten communicationProblem-solvingTime management

Required

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field with more than 8 years of IT experience

Experience supporting manufacturing, quality, and maintenance processes in CPG (Consumer Packed Goods) or FMCG (Fast-Moving Consumer Goods) environments

Familiarity with SAP, MES, PLM, and industrial automation platforms

Must be 21 years of age or older

Knowledge of SAP ECC or S/4HANA Production Planning and Shop Floor Control

Knowledge of MES and PLM platforms

Knowledge of Microsoft Office Suite and Microsoft Teams

Knowledge of Cloud and integration platforms (SAP MII, BTP, MuleSoft, Azure)

Knowledge of Project and service management tools (ServiceNow, MS Project, Planner)

Skilled in verbal and written communication

Skilled in stakeholder engagement and cross-functional coordination

Skilled in time and task management

Skilled in reporting and governance oversight

Skilled in problem-solving and critical thinking

Ability to communicate effectively with business and technical stakeholders

Ability to manage multiple priorities and workstreams

Ability to operate at both strategic and tactical levels

Ability to maintain effective working relationships across global teams

Ability to travel, as needed

Preferred

ITIL Foundation certification preferred

Benefits

Competitive benefits package that includes medical/dental/vision/life insurance/disability plans

Dollar for dollar 401k match up to 6% and 5% annual company contribution

15 Company-paid holidays

Generous paid time off

Employee recognition and discount programs

Education assistance

Employee referral bonus program

Hybrid workplace – remote / in office

Summer hours

Casual dress policy Monday through Friday

Company

ITG Brands

America’s third-largest tobacco company and a member of the globally recognized Imperial Brands PLC family.

Founded in 2015

Greensboro, North Carolina, USA

1001-5000 employees

http://www.itgbrands.com

H1B Sponsorship

ITG Brands has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)

2021 (3)

2020 (1)