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Empire State University · 1 day ago

Cloud and Systems Administrator

New York, United States

Full-time

Hybrid

Entry, Mid Level

$60K/yr - $65K/yr

2+ years exp

Empire State University is seeking a highly motivated and detail-oriented Cloud and Systems Administrator to join their Information Technology team. The successful candidate will manage the university's hybrid cloud infrastructure and provide exceptional customer service while developing effective technical solutions. Key responsibilities include managing VMware environments, Windows and Active Directory administration, and overseeing enterprise server maintenance.

Higher Education

No H1B

Responsibilities

Manage VMware environment upgrades, host and cluster maintenance, security patching, template builds, and new VM deployment

Maintain Druva Enterprise cloud backup policies, agents, and error resolution

Manage user and group accounts, Group Policy Objects (GPOs), and AD Connect/DS integration

Support Azure (Entra) AD and hybrid configurations

Perform daily operations of enterprise servers in Windows and Linux environments

Maintain and update third-party appliances (remote admin tools, identity management, middleware, etc.)

Oversee print server environments and cloud print solutions

Support Microsoft SQL Server installation and patching

Manage datacenter hardware installation, configuration, and decommissioning

Administer Microsoft Exchange Online, including DNS/MX records and internal mail proxy

Develop shell scripts and scheduled tasks (cron) for automation and process improvements

Partner with the Cybersecurity team to ensure compliance with SUNY Empire policies

Provide Tier 2 support for Technical Support Specialists and Service Desk teams

Contribute to knowledge base and Tier 2 self-help documentation

Qualification

VMware AdministrationWindows AdministrationLinux AdministrationAzure ADMicrosoft Exchange OnlineScriptingTroubleshooting SkillsCustomer Service OrientationInterpersonal SkillsProblem-Solving SkillsTeam Collaboration

Required

Associate degree from a regionally accredited college or university and a minimum of 2 years' applicable programming experience; OR a minimum of 5 years' applicable programming experience

Proficiency with VMware, Windows, and Linux environments

Strong troubleshooting skills across: VMware VMs, Microsoft AD DS, Azure (Entra) AD, DNS, DHCP, IIS, IP networking, Windows Server, and cloud printers

Excellent problem-solving skills and commitment to continuous learning

Strong interpersonal, verbal, and written communication skills

Ability to thrive in a team environment while working independently as needed

Demonstrated customer service orientation and empathy