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Shamrock Trading Corporation · 7 hours ago

Spanish Speaking Account Representative - RTS International

Overland Park, KS

Full-time

Onsite

New Grad, Entry Level

Shamrock Trading Corporation is a family of brands serving the transportation and logistics industries since 1986. They are seeking a Spanish Speaking Financial Account Representative responsible for managing a portfolio of clients, processing invoices, and maintaining accounts receivable portfolios.

Financial ServicesSoftwareTransportation

Comp. & Benefits

Responsibilities

Provide exceptional customer service for financial clients

Regularly update account information to maintain customer records

Prepare product or service reports by collecting and analyzing customer information

Maintain financial accounts by processing customer adjustments

Provide daily funding and handle collections for assigned customers

Perform risk assessments and ensure that procedures are in place and followed to minimize risk

Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolution

Recommend potential products or services to management by collecting customer information and analyzing customer needs

Answer product and service questions; suggest information about other products and services

Other duties as assigned

Qualification

Bilingual in SpanishEnglishFinancial industry experienceMicrosoft Office proficiencyAnalytical skillsData entryProblem-solving skillsInterpersonal communicationDetail orientedConflict-resolution skillsEffective verbal communicationEffective written communication