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Resource Innovations · 22 hours ago

Energy/Account Manager

Muncie, IN

Full-time

Hybrid

Mid Level

$100K/yr - $130K/yr

4+ years exp

Resource Innovations is a women-led energy transformation firm dedicated to making a difference in energy efficiency. The Energy/Account Manager will assist commercial and industrial utility customers in implementing energy-saving projects, providing account management, project identification, and evaluation services.

ConsultingEnergyEnvironmental ConsultingInformation ServicesInformation Technology

Responsibilities

Provide program-level support to the client, customers, and contractors

Think big picture and support the goal to influence customers to be energy efficient

Demonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguity

Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)

Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations

Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area

Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers

Proactively find and deliver value - anticipate current and future program needs whenever possible

Track outreach interactions and forecasted projects in a CRM

Proactively manage projects that begin to stagnate and take appropriate action to close the project

Assist customers in identifying and managing projects

Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc

Recognize opportunities to involve engineers to assist with project identification for more complex systems

Effectively screen opportunities to ensure project eligibility and viability

Communicate the value of identified projects to motivate and influence the customer's decision-making process

Assist customers in prioritizing and managing the collection of identified energy-saving opportunities

Eliminate customer barriers to project implementation

Other duties as assigned

Qualification

Mechanical systems knowledgeElectrical systems knowledgeProject managementCRM softwareSales experienceCommunication skillsCustomer relationship developmentInterest in sustainabilityMicrosoft Office 365Emotional intelligencePresentation skills

Required

Academic degree in engineering, or similar technical discipline

Must be a resident of Indiana

4+ years of work experience in applicable application engineering, sales or outreach position, highly desirable

A strong understanding of mechanical and electrical systems for commercial and industrial facilities: HVAC, lighting, motors, compressed air, refrigeration

Ability to distill complex ideas into concise conversation/emails

Excellent communication and presentation skills

Ability to develop customer relationships effectively and easily

Demonstrated proficiency with Microsoft Office 365 suite of programs

Ability to work remotely and manage multiple projects while meeting deliverable deadlines and budgets

Must be able to travel locally (Indiana) approximately 50% of the time/some overnight travel may be required

Interest in sustainability and passionate about making a meaningful impact on the environment