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Backroads · 1 month ago

Field Expert Program Coordinator

Salt Lake City, Utah

Full-time

Onsite

New Grad, Entry Level

Backroads is a company that values its talented employees and offers opportunities for professional growth. The Field Expert Program Coordinator plays a crucial role in supporting the hiring, onboarding, and offboarding processes for Field Experts and related roles, ensuring a smooth and efficient experience for all stakeholders.

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Responsibilities

Coordinate end-to-end logistics for each hiring cycle including job postings, application tracking, candidate communication, and onboarding workflows

Manage onboarding and offboarding documentation, checklists, and process updates to ensure accurate completion of trainings, resources, and system updates

Draft and send professional communications such as application updates, offer letters, welcome messages, and manager notifications

Partner regularly with People & Culture, Scheduling, Trip Development, Leader Development, and Operations to share hiring timelines, onboarding status, and staff transition updates

Maintain accurate and up-to-date records in trackers; conduct periodic audits of FE and FL data

Identify opportunities to improve data accuracy and system efficiency through process refinements and collaboration with program leads

Coordinate Field Lead Training logistics, including scheduling, travel, lodging, and training materials; serve as main contact for facilitators and attendees

Provide on-site or remote support during Field Expert and Field Lead trainings to ensure smooth execution and participant readiness

Identify and suggest workflow or system improvements to streamline hiring, onboarding, and offboarding processes

Track and synthesize feedback from new hires and hiring partners to recommend process adjustments for future seasons

Support seasonal or special projects for the Field Expert Program

Qualification

HiringOnboardingData managementTraining coordinationMicrosoft Office SuiteCommunicationOrganizational skillsTime managementCollaboration skillsProblem-solving