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ANSER · 14 hours ago

Senior Operations Manager

Arlington, VA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

ANSER enhances national and homeland security by strengthening public institutions and is seeking a Senior Operations Manager to provide technical and managerial leadership within the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)). The role focuses on streamlining workflows, driving process improvement, and ensuring compliance with regulations while managing the efficient operation of organizational processes.

ConsultingNational SecurityNon ProfitPublic SafetyRisk Management

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide leadership and management support for daily front-office operations, ensuring alignment with organizational goals and priorities

Analyze and optimize operational workflows to improve efficiency, resource utilization, and overall productivity across the organization

Develop and manage task and workflow tracking systems to monitor progress, report performance, and ensure timely completion of actions

Design and implement standard operating procedures (SOPs) and process improvements to enhance operational effectiveness and business continuity

Conduct staffing analyses, develop resource plans, and implement performance metrics to evaluate and improve organizational performance

Lead planning and management for major projects and initiatives, including the development of project plans, schedules, charters, and executive briefings

Preparing decision support materials and frameworks that distill complex technical, operational, or policy issues into actionable recommendations for senior leaders

Oversee organizational and knowledge management functions, including records, documentation, and communication systems, recommending KM tools where applicable

Manage and ensure compliance with security programs for classified operations, including NISPOM and Intelligence Community Directive (ICD) standards

Identify operational risks, develop mitigation strategies, and deliver clear, data-driven recommendations to senior leadership to support continuous improvement

Qualification

TS/SCI ClearanceOperations ManagementProcess ImprovementPerformance AnalysisMicrosoft Office SuiteCross-functional Team LeadershipAnalytical SkillsProblem-solving SkillsProject Management

Required

TS/SCI Clearance

Bachelor's degree in management, science, mathematics, engineering, or a related technical discipline. Will consider an additional four (4) years of specialized experience, including military or industry operations management in lieu of degree

Ten (10) or more years of progressive experience as an operations manager

Demonstrated expertise in operational management, process improvement, and performance analysis within complex organizations

Proven ability to lead cross-functional teams and interface effectively with senior government, military, and civilian personnel

Proficiency in management tools including Microsoft Office Suite (Word, Excel, PowerPoint, Project) and workflow management applications

Experience managing classified programs, including facility and information systems security compliance, strongly preferred

Preferred

Strong analytical and problem-solving skills with the ability to assess issues and deliver timely, high-quality solutions

Advanced education or certification in program or operations management preferred

Company

ANSER

In 1958 the Air Force needed a technically qualified unbiased organization that could rapidly provide analysis for identified and evolving mission requirements.

Founded in 1958

Falls Church, Virginia, USA

501-1000 employees