Dairy Farmers of America · 1 month ago
Operational Technology Asset Management and ServiceNow Analyst II
Lenexa, KS, 66214, United States
Full-time
Onsite
Mid LevelDairy Farmers of America is seeking an Operational Technology Asset Management and ServiceNow Analyst II to support all phases of the OT asset lifecycle. The role involves ensuring compliance, managing asset data, and collaborating with various stakeholders to maintain operational integrity and security of OT systems.
AgricultureDairyDietary SupplementsFood Processing
Responsibilities
Maintain and enhance OT asset inventory and CMDB capabilities within ServiceNow
Ensure all OT asset records comply with established data models, naming conventions, and metadata requirements
Groom, validate, and reconcile asset data to improve accuracy and reliability of the Source of Truth datasets
Monitor data quality, identify gaps, and document items for remediation
Track asset compliance across network segments, OS and firmware versions, software versions, and lifecycle/obsolescence status
Identify assets out of compliance and document corrective actions
Produce recurring compliance and lifecycle reports for leadership and plant stakeholders
Develop dashboards and metrics reflecting compliance posture, lifecycle position, and patch status
Support internal/external audits by generating asset inventories, compliance evidence, and documentation
Document and support OT change-control practices
Track software entitlements and installations across OT environments
Ensure licenses are accurately represented in the CMDB
Support lifecycle and cost forecasting for OT software assets
Build, organize, and maintain OT documentation repositories, including network topology diagrams, OT system architecture documents, asset records and configuration details, and OT security and compliance standards
Identify documentation gaps and drive remediation
Maintain version control and ensure documentation remains current
Assist with lifecycle planning for OT hardware, including expected replacement cycles and end-of-support milestones
Support warranty tracking and service/vendor agreements for industrial hardware and software
Assist in mergers and acquisitions by merging asset data and preparing transfer records
Serve as liaison between IT, plant operations, and cybersecurity teams for OT patching and upgrades
Validate compatibility of patches with OT devices, PLCs, HMIs, SCADA systems, and plant networks
Coordinate outage windows to minimize production downtime
Track completion of patch cycles and update ServiceNow records accordingly
Qualification
Required
Working knowledge of OT asset management
Understanding of cybersecurity standards
Experience with ServiceNow CMDB practices
Ability to execute multiple assignments simultaneously
Experience in maintaining and enhancing OT asset inventory and CMDB capabilities within ServiceNow
Knowledge of data models, naming conventions, and metadata requirements
Experience in grooming, validating, and reconciling asset data
Ability to monitor data quality and identify gaps
Experience in tracking asset compliance across network segments, OS and firmware versions, software versions, and lifecycle/obsolescence status
Ability to identify assets out of compliance and document corrective actions
Experience in producing recurring compliance and lifecycle reports
Ability to develop dashboards and metrics reflecting compliance posture, lifecycle position, and patch status
Experience in supporting internal/external audits
Ability to document and support OT change-control practices
Experience in tracking software entitlements and installations across OT environments
Ability to ensure licenses are accurately represented in the CMDB
Experience in supporting lifecycle and cost forecasting for OT software assets
Ability to build, organize, and maintain OT documentation repositories
Experience in identifying documentation gaps and driving remediation
Ability to maintain version control and ensure documentation remains current
Experience in assisting with lifecycle planning for OT hardware
Ability to support warranty tracking and service/vendor agreements for industrial hardware and software
Experience in assisting in mergers and acquisitions by merging asset data and preparing transfer records
Ability to serve as liaison between IT, plant operations, and cybersecurity teams for OT patching and upgrades
Experience in validating compatibility of patches with OT devices, PLCs, HMIs, SCADA systems, and plant networks
Ability to coordinate outage windows to minimize production downtime
Experience in tracking completion of patch cycles and updating ServiceNow records accordingly
Company
Dairy Farmers of America
Dairy Farmers of America is a milk marketing cooperative owned and served by farmers across the nation.
Founded in 1998
10001+ employees
H1B Sponsorship
Dairy Farmers of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$45MKey Investors
U.S. Department of Agriculture
2022-09-15Grant· $45M
Leadership Team
Dennis Rodenbaugh
Chief Executive Officer
Daniel Jones
Division Chief Financial Officer
Recent News
2025-12-15
Family Features
2025-11-04
Company data provided by crunchbase