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Chase · 3 months ago

Global Technology Transformation Program Execution, Senior Associate

880 Powder Mill Rd, Wilmington, DE, 19803, US

Full-time

Onsite

Senior Level

5+ years exp

Chase is a leading financial services firm, and they are seeking a Senior Associate for their Global Technology Transformation Office. In this role, you will support strategic transformation initiatives by collaborating with various professionals to deliver data-driven insights and maintain governance frameworks.

BankingFinancial Services

Responsibilities

Assist in designing and implementing transformation frameworks (processes, roles, tooling) that support repeatable, predictable delivery

Help establish policies, decision rights, and escalation paths for transformation work streams

Leverage source-system data to identify trends, risks and opportunities, and present actionable insights to stakeholders

Produce regular weekly/monthly reports highlighting schedule adherence, benefit realization, budget variance, and quality metrics

Support end-to-end delivery—initiation, planning, execution, monitoring, and closure— using Agile, Waterfall or hybrid methodologies as appropriate

Proactively identify and mitigate risks, resolve issues, and escalate critical matters to program leads

Coordinate cross-functional working sessions, capture action items, and follow up on deliverables

Drive continuous process optimization and institutionalize lessons learned across transformation efforts

Build relationships with line-of-business and technology partners, serving as a point of contact for program status, decisions, and change management

Prepare executive summaries, presentations, and regular steering-committee deliverables

Qualification

Data analyticsProgram managementReporting frameworksMS ExcelPower BITableauAgile methodologiesWaterfall methodologiesContinuous improvementCommunication skillsPresentation skillsTime managementStrategic thinking

Required

Bachelor's or Master's degree in Business, Finance, Economics, Computer Science, Information Systems, or related field

5+ years of experience supporting business management, technology transformation programs, program management or strategy engagements in a large, matrixed environment

Demonstrated track record defining metrics/reporting frameworks and delivering complex, enterprise-scale initiatives on time and on budget

Advanced data analytics skills, including extracting and modeling data from source systems, as well interpret data for reporting purposes

Proficiency with MS Excel, Power BI or Tableau, and project-tracking tools (JIRA, MS Project, Confluence)

Understanding of program delivery lifecycles (Agile, Waterfall, or hybrid)

Exceptional verbal and written communication and presentation skills; ability to influence and tailor/articulate complex concepts and messaging for senior leaders and diverse stakeholder groups