Ingram Micro · 1 month ago
Customer Experience Representative (Advanced Solutions Sales)
Greer, SC, United States of America
Full-time
Onsite
Entry, Mid Level
$47K/yr - $76K/yr
2+ years expIngram Micro is a leading technology company for the global information technology ecosystem. The Customer Experience Representative will drive customer success by leveraging expertise to enhance utilization of the Xvantage platform, providing recommendations and solutions to maximize outcomes for customers.
ConsultingElectronicsInformation ServicesInformation TechnologyLogisticsSoftwareSupply Chain ManagementVoIP
Responsibilities
Proactively engage with customers to understand their challenges, goals, and requirements and recommend suitable solutions
Provide personalized recommendations and solutions to address their specific needs, fostering strong customer relationships
Leverage internal resources to deliver the best solutions and value to customers
Identifies opportunities to increase usage of the Xvantage platform for reseller partners
Stay up to date with industry trends, technological advancements, and competitive offerings to position Ingram Micro as a trusted advisor and market leader
Qualification
Required
Typically requires a four-year college degree or equivalent experience and 2 years functional experience
Good communication and collaboration skills
Self-motivated and proactive with a strong sense of ownership and accountability
Customer-centric mindset with a passion for delivering exceptional service and building strong customer relationships
Ability to be a team player and to collaborate with cross-functional teams and vendors
Adaptability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously
Preferred
Experience in a sales or solutions role within the technology industry, preferably with a focus on platform products or services
Benefits
Healthcare benefits
Paid time off
Parental leave
401(k) plan and company match
Short-term and long-term disability coverage
Basic life insurance
Wellbeing benefits
Company
Ingram Micro
Ingram Micro is a provider of technology products and supply chain management services.
10001+ employees
H1B Sponsorship
Ingram Micro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (78)
2024 (76)
2023 (51)
2022 (54)
2021 (52)
2020 (50)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-06-29Private Equity
2020-12-09Acquired
1996-11-01IPO
Leadership Team
Paul Bay
Chief Executive Officer
Mike Zilis
Chief Financial Officer
Recent News
2025-12-26
Company data provided by crunchbase