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ASM Research · 1 month ago

EOC - Enterprise Systems Monitoring Integration Engineer

Ashburn, VA, 20147, United States

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

ASM Research is seeking a Systems Engineer to support federal clients with enterprise monitoring of distributed systems. The role involves engineering and deploying monitoring solutions, maintaining integrations with ITSM tools, and providing troubleshooting support for monitoring and integration issues.

Information Technology & Services

Responsibilities

Engineer and deploy monitoring agents, collectors, and integrations across Windows, Linux, and virtualized environments

Develop and maintain integrations between monitoring systems and IT Service Management (ITSM) tools for incident generation (ServiceNow), CMDB synchronization, and workflow automation

Write scripts and use APIs for automation, data processing, and integration between disparate systems

Provide root cause analysis and troubleshooting for monitoring and integration issues, working with support teams to resolve incidents

Develop operational procedures, runbooks, and "as-built" documentation

Implement solutions with security and compliance requirements in mind, such as STIGs and FISMA

Qualification

Enterprise monitoringIT infrastructure managementScripting languagesNetworking conceptsWindows ServerLinux administrationVirtualization platformsServiceNow integrationLog aggregation toolsAfter hours supportProblem-solvingDocumentation

Required

Bachelor's Degree required or equivalent relevant experience

8-10 years of relevant experience to include: 5 years of experience in IT enterprise monitoring system design, implementation, and Level 3 support activities

5 years of experience as an administrator of IBM AIX and or Red Hat Linux servers

3 years of experience collecting requirements from application owners and implementing those requirements

5+ years of hands-on experience in enterprise monitoring and IT infrastructure management

Proficiency with Windows Server and Linux (e.g., RHEL, CentOS)

Strong skills in scripting languages such as GO, and Python, and experience with REST APIs

Solid understanding of networking concepts like TCP/IP, DNS, and protocols like SNMP, NetFlow, and syslog

Experience with virtualization platforms like VMware vSphere or Hyper-V

Experience integrating with ServiceNow

Experience with log aggregation and monitoring tools like Splunk

After hours support of incidents as needed

Ability to solve complex technical problems and work under pressure

Preferred

Master's Degree preferred

Company

ASM Research

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ASM Research, an Accenture Federal Services Company, is an information solutions integrator and a leading provider of innovative technology solutions and advanced analytical services for the Federal government.

Founded in 1978

Fairfax, Virginia, US

1001-5000 employees