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Oterra · 2 weeks ago

Technical Expert

Sturtevant, WI

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Oterra is a leader in the food industry, and they are seeking a Technical Expert to serve as a strategic technical partner to key customers. This role involves driving complex solution development, enhancing sales opportunities, and collaborating across various teams to meet customer needs and advance Oterra's product portfolio.

Food and BeverageFood ProcessingManufacturingOrganic

Responsibilities

Develop and maintain technical relationship with customers/partners to endure strong industry connections and solidify the company’s’ position as a trusted advisor by identifying these customers core technical needs, building strong relations and partner with the customer and the global organization collaboratively, guiding the customer to the best solution for them and Oterra, support new product development and conversion projects

Secure technical briefs to R&D/application teams on specific projects where no standard solution is available

Drive the commercialization of strategically important and complex sales projects with important customers securing cross functional collaboration with key stakeholders such as R&D, application, sourcing, production, product management, marketing, documentation, regulatory and quality teams

Create and execute project work plans and revises as appropriate to meet changing needs and requirements with emphasis on bringing immediate closure to open items and advancing the project. Identifies critical project success milestones, barriers and decision points to meet customer timelines and secure sufficient reporting to the stakeholder

Provide concept development leadership for major inspiration sessions to important customers

Be a strong partner to the sales organization. Support the sales team and sales related activities in the region and support globally as well as if needed

Support/drive development of regionalized proactive sales tools and new technical / application tools for sales & customers

Identify business opportunities for NPD and customizations in the region and input to the global organization via strategy cycle or when applicable

Work alongside global organization to think about future trends and ideas, and work to implement these into the business

Take an active part of securing scaling of expertise together with the application team. Ensuring both cross-country and cross-divisional harmonization and standardization to improve customer satisfaction, internal ability to educate people and reuse of data and developed sales tools

Qualification

Food industry experienceStakeholder managementTechnical relationship managementAnalytical skillsCommercial mindsetInterpersonal skillsOrganizational skillsCreative thinkingCommunication skillsPositive attitude

Required

Minimum a bachelor's degree (or similar) ideally in the science field of chemistry, food sciences, engineering

Min of 10 years of food industry experience

Strong interpersonal, analytical and organizational skills

High drive and positive can-do-attitude

Commercial mindset, strong interest in keeping up to date with market dynamics and trends identifying business opportunities for the organization

Ability to work in a local and global cross-functional environments requiring stakeholder management skills and capable of create trusting relationships

Ability to travel up to 60% of working time

Strong communication skills in English, both verbal and written

Capable of creative, conceptual thinking for developing inspiring sales tools