Stryker · 2 months ago
Associate Field Service Technician - Phoenix, AZ
Phoenix, Arizona
Full-time
Onsite
New Grad, Entry LevelStryker Corporation is a leading medical technology company that is driven to make healthcare better. They are seeking an Associate Field Service Technician to provide effective service and repairs to customers, ensuring optimal satisfaction and support for the sales team.
BiotechnologyHealth CareLife ScienceMedicalMedical Device
Responsibilities
Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation
Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance
Provide effective, proficient, and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction
Adhere to account protocols. Responsible for fault isolation and maintenance of equipment at account locations
Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow-up
Provide post sale in-servicing on equipment operation and maintenance
Perform warranty, upgrades, field actions, preventative maintenance, installations, deliveries billable or any other related services required by a client
Follow all administrative duties in a very accurate and timely manner, assist in the development of new service procedures, provide new product information to customers
Maintain an accurate inventory of Stryker equipment and parts
Other duties as assigned by Manager/Supervisor
Travel up to 50% of the time to any other Province or Territory within Canada for Field service calls, or customer training or daily backfill of other technical duties
Abide by and support the policies set forth in the Stryker Code of Conduct
Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to time, is a condition of continued employment with Stryker
Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker’s high ethical standards
Report any violations of these policies and procedures to Stryker management or in the manner outlined in Stryker’s Ethics Hotline Policy
Qualification
Required
Ability to work independently
Ability to work in a fast-paced environment
Ability to read and understand technical drawings
Highly organized and able to prioritize tasks
Strong time management skills, ability to manage multiple functions and adhere to daily deadlines
Strong interpersonal and communication skills
Strong attention to detail
Preferred
Bachelor's degree or equivalent experience preferred
Ability to troubleshoot technical issues and perform technical repairs preferred
Knowledge of proper lifting/body mechanic techniques preferred
Company
Stryker
Stryker is a medical technology company that offers products and services in orthopaedics.
Founded in 1941
10001+ employees
H1B Sponsorship
Stryker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (63)
2022 (78)
2021 (57)
2020 (77)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-01-02IPO
Leadership Team
Kevin Lobo
Chair & CEO
Glenn S. Boehnlein
Chief Financial Officer and Vice President
Recent News
GlobeNewswire News Room
2025-02-11
Company data provided by crunchbase