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BriteCore · 1 week ago

Senior Implementation Analyst

Chicago, IL

Full-time

Onsite

Senior Level

6+ years exp

BriteCore is a dynamic company focused on empowering Property & Casualty insurers with modern cloud-native technology. As a Senior Implementation Analyst, you will lead the delivery of BriteCore’s advanced platform to customers, shaping solutions that modernize their operations while tackling complex technical challenges.

Enterprise SoftwareInsuranceInsurTechService IndustrySoftware

Responsibilities

Play a critical role as the functional partner in implementing BriteCore’s platform, working directly with customers to elicit requirements and drive on-time delivery

Build trusted relationships with customer, and manage customer expectations to deliver project against the defined scope in the SOW

Partner with product and engineering teams to map customer requirements against product strategy, with the primary objective of staying close to the OOTB solution

Work directly with our customers to gather their underwriting guidelines and configure tailored insurance solutions on BriteCore’s platform

Analyze customer data to identify risks and resolve challenges early, ensuring seamless execution and long-term success

Train customers to unlock the full potential of the platform and empower their teams to excel

Communicate proactively and transparently, mitigating challenges and consistently exceeding expectations

Leverage AI throughout the implementation process to optimize workflows, automate complex tasks and improve customer outcomes

Up to 20% of domestic overnight travel is required for this role

Qualification

SaaS implementationP&C insurance knowledgeSQL codingPython codingProject managementVerbal communicationWritten communication

Required

Bachelor's Degree in Computer Science, Business or related field

6+ years of experience leading complex SaaS implementation projects

3+ years experience working on large scale technical implementation projects at a major consulting firm

2+ years of experience working in the P&C space, including working knowledge of insurance products across personal, commercial and / or specialty lines

2+ years of experience working at a scaling startup

2+ years of professional experience coding in SQL

1+ year of professional experience coding in Python

Excellent verbal and written communication skills