Symbotic · 1 month ago
Warehouse Continuous Improvement & Quality Manager
USA Jackson, GA
Full-time
Hybrid
Senior Level
5+ years expSymbotic is a leader in automation technology that is transforming the supply chain with its AI-powered robotic platform. The Continuous Improvement & Quality Manager will drive process optimization and quality assurance across automated warehouse operations, focusing on continuous improvement initiatives and collaboration with various teams.
MobileRetailRoboticsSupply Chain ManagementWarehouse Automation
Responsibilities
Develop and implement a site-wide continuous improvement strategy aligned with GreenBox’s operational and automation goals
Lead, facilitate, and actively participate in Kaizen events to identify root causes of inefficiencies and deliver sustainable improvements in productivity, cost, and quality
Partner with warehouse leadership, automation engineering, IT, and supply chain teams to streamline workflows, eliminate waste, and enhance system integration
Conduct time studies, process mapping, and value stream analysis to identify opportunities for optimization
Collect, analyze, and present performance data using KPIs and dashboards; track impact of improvement initiatives on metrics such as throughput, cycle time, order accuracy, and cost per unit
Lead weekly audits and root cause analysis (RCA), driving corrective and preventative actions (CAPA) and verifying sustainment
Standardize processes across shifts and departments to support scalability and consistency as GreenBox expands its automated warehouse network
Drive operator engagement in CI initiatives through training, coaching, and empowerment programs
Maintain QMS documentation and compliance records; support readiness for external and internal audits
Support the deployment of Lean methodologies (5S, visual management, standard work, mistake-proofing) to ensure adherence and sustainment of process changes
Collaborate with leadership to prioritize improvement projects and align CI efforts with corporate strategy and site-level goals
Lead workshops, training sessions, and post-Kaizen sustainment follow-ups to ensure results are embedded into daily operations
Develop and maintain documentation of best practices and share learnings across GreenBox facilities
Qualification
Required
Bachelor's degree in industrial engineering, Operations Management, Supply Chain, or related field. (Or related experience)
Minimum 5 years of experience in process improvement, lean manufacturing, or warehouse operations; experience in high-automation or robotics-driven environments strongly preferred
Proven ability to lead and participate in Kaizen or continuous improvement events with measurable outcomes
Strong command of Lean and Six Sigma methodologies; Green or Black Belt certification preferred
Excellent analytical and problem-solving skills; able to interpret large data sets to drive decisions
Exceptional facilitation and communication skills with the ability to lead cross-functional teams
Proficiency in Excel, Power BI, and warehouse management or automation software systems
Hands-on, collaborative approach—comfortable working on the warehouse floor and interacting with all levels of the organization
Travel could be up to 10% of the time. Employee must have a valid driver's license and the ability to drive and/or fly to client and other customer locations
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis
This is an in-warehouse role; you'll spend time on the floor as well as in the office
Flexibility to work multiple shifts (day, swing, night) or be on call depending on operational demands
Ability to walk/stand for extended periods, climb stairs/ladders, and tolerate warehouse environmental conditions (temperature variations, noise, etc)
Preferred
Experience implementing Lean tools in automated distribution, e-commerce fulfillment, or manufacturing settings
Knowledge of WMS, robotics integration, and automation performance metrics
Experience training team members in Lean, Kaizen, and continuous improvement tools
Experience with quality systems, CAPA processes, and audit support
Certification in Lean, Six Sigma, or Operational Excellence desired
Company
Symbotic
Symbotic is a provider of integrated supply network automation solutions for warehouses and distribution centers.
501-1000 employees
H1B Sponsorship
Symbotic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (66)
2024 (45)
2023 (45)
2022 (24)
2021 (19)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$1.36B2025-12-04Post Ipo Secondary· $192.5M
2025-12-04Post Ipo Equity· $357.5M
2024-02-21Post Ipo Secondary· $202.5M
Leadership Team
Carol Hibbard
Chief Financial Officer
Tom Ernst
Chief Financial Officer
Recent News
2026-01-03
2025-12-28
Company data provided by crunchbase