Patient Service Representative jobs in United States
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University of Missouri-Saint Louis · 22 hours ago

Patient Service Representative

The University of Missouri-Saint Louis is seeking a Patient Service Representative for their College of Optometry. The role involves greeting and assisting patients, managing patient flow, and ensuring accurate documentation and billing processes.

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Responsibilities

Greet and assist all patients initially as they enter the clinic
Check in patients, copy IDs and insurance cards, provide patient lists for the doctors and assign students
Direct patient flow through the rest of the clinic
Check out all clinic patients and close out the exam procedures
Ensure all information is accurate for posting. (Ex. Check that the chart is completely filled in.)
Post super bills for all patients handled
Reconcile all monies with the super bills
Review super bills for accuracy
Help guide students and patients to dispensary and prepare them to be seen

Qualification

Patient/customer service experienceExperience in health careMicrosoft OfficeInsurance knowledgeMedical terminology

Required

High school diploma or equivalent
At least 1 year of experience from which comparable knowledge, skills and abilities can be acquired
Certifications as required by regulatory agencies
Applicants must be authorized to work in the United States

Preferred

3-5 years patient/customer service experience
Knowledge of Microsoft Office, especially Microsoft Word
Knowledge of Microsoft Outlook and Excel
Experience in a health/patient care environment
Experience working with insurances and insurance companies
Familiarity with medical terminology, particularly Optometry and Ophthalmology

Benefits

Medical
Dental and vision plans
Retirement
Paid time off
Short- and long-term disability
Paid parental leave
Paid caregiver leave
Educational fee discounts for all four UM System campuses

Company

University of Missouri-Saint Louis

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With over 15,000 students, the University of Missouri–St. Louis is the largest public research university in eastern Missouri.

Funding

Current Stage
Late Stage
Total Funding
$7.1M
Key Investors
U.S. Department of EducationJames S. McDonnell Foundation
2023-11-13Grant· $3.1M
2022-12-19Grant· $4M

Leadership Team

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Aisha Khorana
Partnership for Antiracist Counselor Training (PACT) Project Manager: Graduate Research Assistant
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Ann Taylor
Associate Dean for School and Community Partnerships
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