ITC Federal ยท 4 days ago
Enterprise Security System (ESS) Administrator - DHS Federal Law Enforcement Training Center (FLETC)
United States
Contract
Remote
Mid LevelITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. The Enterprise Security System (ESS) Administrator will be responsible for the full lifecycle management, configuration, and sustainment of the security systems and related enterprise infrastructure supporting FLETC operations.
Information TechnologySecurity
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Carrie Alexander Marcantuono
Responsibilities
Design, install, configure, and maintain the FLETC Enterprise Security Systems (ESS) environment, ensuring system availability, security, and performance across all training sites
Administer and manage physical access control systems, security-related databases, and supporting servers and network infrastructure
Implement and maintain cybersecurity and access control measures in accordance with DHS and FLETC standards
Coordinate with CSO and CIO stakeholders to support secure facilities and shared system operations
Perform regular system patching, updates, and capacity planning to ensure long-term scalability and system health
Monitor system performance and proactively identify, diagnose, and resolve issues impacting security systems or end users
Develop and maintain detailed documentation, including system configurations, architecture diagrams, and standard operating procedures
Support system integration efforts between security platforms and broader enterprise IT environments
Participate in audits, compliance reviews, and incident response activities as required
Provide advanced troubleshooting and root cause analysis for system and infrastructure issues affecting mission-critical security operations
Qualification
Required
Demonstrated experience administering and maintaining enterprise-level security systems, including physical access control, surveillance, and visitor management technologies
Expertise in server, database, and infrastructure management within a secure enterprise environment
Strong understanding of system security principles, access control, and vulnerability management
Proficiency in system monitoring, performance tuning, and issue resolution across hardware, software, and network layers
Experience developing and maintaining detailed system documentation and operational procedures
Ability to work both independently and collaboratively within cross-functional teams (Security, IT Operations, and Engineering)
Ability to obtain and maintain a Public Trust security clearance
Preferred
Experience supporting Enterprise Security Systems or comparable large-scale physical security environments
Familiarity with Windows Server, SQL Server, and enterprise infrastructure solutions
Experience with system backups, disaster recovery, and high-availability configurations
ITIL certification or experience operating within an IT service management framework
Knowledge of DHS or federal IT compliance standards (FISMA, NIST, etc.)
Strong communication, documentation, and customer service skills
Benefits
Outstanding compensation and benefits plan
Company
ITC Federal
Integrity is at the core of everything we do at ITC Federal.
Founded in 2006
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Janet Hanofee, SPHR
Chief Human Resources Officer
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