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USAJOBS · 1 month ago

Program Support Asst (OA)

Bay Pines, Florida, USA

Full-time

Onsite

Entry Level

$50K/yr - $65K/yr

1+ years exp

USAJOBS is looking for a Program Support Assistant located at the Bay Pines National Cemetery in Florida. The role involves performing clerical duties to support office administration and managing visitor interactions, while ensuring accurate record-keeping and documentation.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Performs an array of clerical duties in support of general office administration including the preparation of interment records, recurring written reports, forms, and hand-outs for public distribution

Compose general correspondence and special forms, reports, burial register, grave locator records of interments, and memoranda for the Director's signature

Prepare Presidential Memorial Certificates for presentation

Upload data onto the cemetery's computer tracking system

Maintain burial records

Manage contacts in a diplomatic manner with a wide variety of cemetery visitors in person and by phone

Deliver detailed information in an easily understood form

Process all outgoing mail and maintain the administrative filing system

Qualification

Typing 40 WPMData analysisDatabase maintenanceSelf-managementCommunicationCritical thinking

Required

Must have the ability to type at least 40 words per minute

Must possess and maintain a valid state driver's license

Applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 12/01/2025

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement

For a GS-07 position you must have served 52 weeks at the GS-06

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization

Examples of specialized experience would typically include, but are not limited to: analyzing data; preparing graphs, charts, presentations, maintaining a database system; tracking and resolving claims; scheduling appointments; coordinating meetings and scheduling conferences; establishing and maintaining an efficient filing and reference system for all files; using automated data processing equipment to generate a variety of reports; typing letters, memos, reports, etc. in final form; processing incoming and outgoing materials such as correspondence, reports, memorandums, and other forms of written communication; establishing priorities and setting deadlines; providing an interpretation of policies; gathering data; preparing reports, and making recommendations or determinations; develop findings, recommendations, and justifications, etc

Selected applicants will be required to complete an online onboarding process

You must be a U.S. citizen to apply for this job

Subject to a background/security investigation

Designated and/or random drug testing may be required

Selective Service Registration is required for males born after 12/31/1959

You may be required to serve a probationary period