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WaFd Bank · 1 month ago

Enterprise Business Systems Analyst

Information Technology

Full-time

Onsite

Mid Level

WaFd Bank is seeking a highly skilled and detail-oriented Business Systems Analyst to join their Technology team. This role will act as a strategic partner to business lines by ensuring that systems and processes align with business needs and technology solutions.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Act as a technical liaison between IT, business units, and external partners to ensure alignment with organizational goals

Understand, analyze, and improve business processes

Work to align technology solutions with business strategies and objectives, across multiple systems or departments

Work with stakeholders to facilitate and drive the discovery process for gathering detailed business requirements and map out end-to-end processes

Translate the business requirements into functional configurations and/or user stories

Analyze current workflows, perform gap analyses, and create process documentation and recommendations for process improvements

Lead meetings as scrum master for smaller projects outside of the Enterprise Project Management Office (EPMO) scope

Collaborate on high-level system design with system engineers, developers, and other IT teams

Perform basic configurations and optimize banking applications, including core banking systems, deposit platforms, loan processing platforms, document management platforms, file transmission, ITSM platforms and payment gateways to meet client specifications

Participate in application installations, upgrades, and integrations

Ability to troubleshoot technical issues, perform root-cause analysis, and provide timely resolutions

Analyze customer feedback and transaction data to identify opportunities for improved functionality

Create and maintain comprehensive procedural documentation, user guides, and support materials

Train end-users and internal teams on new applications and systems upgrades

Know the company’s technology, financial products, regulatory climate, and functionality needs and use them to support business units in improving their products and services

Maintain knowledge of Bank systems and processes to help with technical needs, projects, and audits

Model integrity and professionalism, including personal appearance and conduct, banking industry knowledge, customer service and interpersonal skills, and value or needs-based selling techniques

Ensure integrated, cross-departmental requirements planning for products, compliance, information, and functionality across departments efficiently to minimize the impact on business stakeholders

Maintain relationships across the Company and develop a basic working knowledge of functional roles to support problem resolution and quality service delivery

Manage daily operations, monitor applications' health, escalate/resolve issues, and ensure assigned work (i.e., general support, project, or product team) is completed promptly

Utilize Agile methodology to track, monitor, and prioritize assigned work

Complete and pass all assigned eLearning courses

Adherence to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations

Avoid real or perceived conflicts of interest and maintain client privacy and confidentiality

Train and support the team with product, technology, and operational knowledge

Qualification

Business Systems AnalysisBanking Applications ConfigurationAPIsMiddlewareCloud-based Banking SolutionsRegulatory Compliance KnowledgeAnalytical SkillsProblem-solving SkillsCommunication SkillsTeam-orientedSelf-motivated

Required

Bachelor's degree in Computer Science, Information Technology, or a related field

Proven experience as a Business Systems Analyst, preferably within the banking or financial services industry

Familiarity with APIs, middleware, and system integration in a financial context

Understanding of banking regulations and compliance requirements

Familiar with cloud-based banking solutions and platforms

Strong analytical, problem-solving, organizational, and communication skills

Ability to share knowledge with colleagues

Ability to solve problems, handle complex and confidential information, and work cross-functionally

Knowledge of bank systems, including operating and network systems, with a strong desire to learn more about these systems and other technologies

Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details

Listening skills, understanding what people say, probing when appropriate, and helping them articulate their needs

Must be team-oriented, self-motivated, and able to work with minimal supervision

Benefits

Paid time off for vacation, sick days and holidays

Health insurance

Stock options

Bonus programs

Generous 7% 401(k) employer matching*

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care spending plans

Company

WaFd Bank

Glassdoor3.9

WaFd Bank provides banking and financial services.

Founded in 1917

Seattle, Washington, USA

1001-5000 employees

https://www.wafdbank.com

H1B Sponsorship

WaFd Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)