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Mapbox · 1 month ago

Head of Revenue Operations

Mapbox US

Full-time

Onsite

Director/Executive

$233K/yr - $315K/yr

8+ years exp

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. As the Head of Revenue Operations, you will oversee all key aspects of Revenue Operations, including sales forecasting, data analytics, and sales enablement, while collaborating closely with the sales team to drive growth and improve sales processes.

Business IntelligenceFleet ManagementLogisticsMapping ServicesSaaS

Responsibilities

Manage forecasting process (working with the sales managers, Head of Automotive and FP&A) to ensure an accurate forecast and pipeline

Own data analytics regarding all things related to sales – this is mostly SFDC and so being an expert in SFDC is important – data hygiene and pipeline development analysis

Track and analyze the overall sales pipeline funnel from lead to closed to identify improvement areas and design relevant programs to help sellers move deals faster

Manage the sales deal desk team, who are responsible for supporting the sales deals closing and order administration

Provide strategic oversight of sales enablement by guiding the Enablement Program Manager as they work with product marketing, product management, and sales managers to develop materials and deliver training that enables our sales team to excel at 'use case' selling

Oversee the preparation and administration of annual sales compensation plans, including quotas, territories and plan design/improvements

Qualification

Sales ForecastingData AnalyticsSales EnablementSFDC ExpertiseSales CompensationB2B ExperienceOperational ExcellenceProcess ImprovementCommunication SkillsTeam Management

Required

Extremely strong written and oral communication skills

A self-starter, motivated player-coach who enjoys rolling up their sleeves and doing the work, along with building and managing a team effectively in an unstructured environment

Hands-on experience with all of Rev Ops: sales forecasting; SFDC data cleanliness/analysis; sales enablement; deal desk/order administration; commission plan design and administration

Strong hands-on experience with SFDC. Be scrappy and iterate. We don't have the extensive corporate infrastructure of large public companies. If something is broken, you should work cross-functionally to come up with an appropriate and timely solution

Scope of influence. You know how to drive consensus across cross-functional groups using data and persuasion

Operational Excellence and Process Improvement. Focus on incremental operational process improvement. Learn from mistakes. You will have the opportunity to create scale and infrastructure for a pre-IPO company that is gearing up

8-10 years Sales Ops experience