Acadia Insurance (a Berkley Company) · 2 months ago
Genesys Intern
US-IA-Urbandale
Internship
Onsite
InternAcadia Insurance, a Berkley Company, is offering an internship opportunity with Berkley Technology Services, which provides innovative IT solutions. The internship is designed to give students hands-on experience in various IT domains, including support operations and project contributions, while fostering collaboration and mentorship within teams.
Commercial InsuranceInsurance
Responsibilities
Assist with troubleshooting hardware/software issues, configuring systems, and supporting installations, moves, and upgrades
Work on assigned projects that align with their academic background and team objectives. These may include software development, cybersecurity, data analysis, or infrastructure support
Help resolve service tickets, support desktop and laptop users, and respond to technical inquiries with a customer-service mindset
Maintain documentation for IT processes, assist in testing and implementation, and contribute to process improvement initiatives
Engage with cross-functional teams, participate in meetings, contribute to team goals and shared deliverables
Interns are embedded in their teams and gain exposure to real-world IT environments, tools, and workflows
Each student is typically paired with a coach or mentor to guide their development and integration into the team
At the end of the program, students present their project outcomes and reflect on their learning to BTS leadership
Qualification
Required
Strong communication skills (oral and written), especially for working with both technical and non-technical teams
Demonstrated problem-solving ability and attention to detail
Ability to work independently and manage multiple priorities in a fast-paced environment
Customer service orientation and a collaborative mindset
Curiosity and eagerness to learn new technologies
Strong passion for technology and cybersecurity
A high school diploma or GED is required
College Status: You must be currently enrolled in a degree program related to the field — or have recently graduated with a relevant degree
Typically expected to have completed at least 2 years of college coursework, especially for co-op roles
Preferred
Prior internship, co-op, or technical project experience is a plus but not required
Company
Acadia Insurance (a Berkley Company)
Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.
Founded in 1992
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Simone Grimes, CPA, MBA
Chief Financial Officer
Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
Recent News
2024-03-06
Coverager - Insurance news and insights
2022-06-28
Company data provided by crunchbase