At Home Care Hospice · 1 month ago
Quality Operations Process Engineer
US-GA-ATLANTA
Full-time
Hybrid
Mid Level
3+ years expAt Home Care Hospice is seeking a seasoned Process Engineer with a strong background in pharmacy operations to drive continuous improvement and operational excellence across their pharmacy services. The role involves analyzing workflows, leading process improvement initiatives, and integrating AI technologies to enhance efficiency and service quality.
Health CareWellness
Responsibilities
Analyze existing pharmacy workflows and identify opportunities for standardization, process improvement, automation, and cost reduction
Develop and maintain process maps, SOPs, and documentation to support operational consistency and compliance
Lead Lean and Six Sigma initiatives to enhance efficiency, reduce waste, and improve service quality
Collaborate with cross-functional teams including IT, operations, and clinical staff to implement innovative solutions
Evaluate and integrate AI technologies (GenAI, LLMs, Agentic AI) to streamline decision-making, documentation, and customer service processes
Monitor performance metrics and KPIs to assess the impact of process changes and drive data-informed decisions
Support change management efforts and training programs to ensure successful adoption of new processes and technologies
Qualification
Required
Bachelor's degree in Engineering, Industrial Engineering, Pharmacy, or related field
3–5 years of experience in process engineering, preferably in a pharmacy or healthcare setting
Proven expertise in Lean, Six Sigma, or other continuous improvement methodologies (Green Belt or higher preferred)
Proficiency in process mapping tools (e.g., Visio, Lucidchart) and data analysis platforms (e.g., Excel, Power BI)
Familiarity with automation technologies, GenAI, LLMs, and Agentic AI applications in operational settings
Strong analytical, problem-solving, and project management skills
Excellent communication and stakeholder engagement abilities
Preferred
Experience in Long-Term Care (LTC) pharmacy operations
Exposure to regulatory compliance in pharmacy or healthcare environments
Experience with digital transformation initiatives or AI implementation in operational workflows
Benefits
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Company
At Home Care Hospice
AT Home Care is owned and operated by caring individuals with over 40 years of Health Care and Clinical expertise, and is the largest independent home health care agency in Virginia.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase