Milestone Contractors LP · 1 day ago
IT Field Technician II
Indianapolis, IN
Full-time
Onsite
Senior Level
5+ years expMilestone Contractors LP is a privately held, family-owned business headquartered in Indianapolis. The IT Field Technician II is responsible for the operation, maintenance, troubleshooting, and technical support of the company's information systems, ensuring effective use of technology and minimizing disruption to business operations.
Real Estate
Responsibilities
Supports hardware, software, and basic networking for all operational needs of the business
Ensures end-user technology needs are being met and/or exceeded; excellent customer service acumen
Works with various business teams to assist with onboarding/offboarding employee technology components as needed
Communicates with internal/external customers and vendors; acts as main point of contact for assigned area of support
Is comfortable in a collaborative team environment as well as working autonomously
Leads and/or participates in multiple technology-based projects, up 50% of workload annually
Utilizes service desk system for ticket management; maintains accurate and accessible technology documentation
Advocates company IT security policies and best practices
Promotes and maintains safe work environment; including keeping work area organized and free from clutter and potential hazards
Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills
Qualification
Required
Bachelor's Degree in Information Systems, Business Information Systems, Construction Management or related field; or equivalent work experience
5+ years experience in construction operations, including IT application use, process improvement, end user support or related experience
Proficient with Microsoft products
Customer Service
Ability to translate technical terms into non-technical terms for end user support
Develop and maintain positive and professional relationships within the organization
IT related certifications
Valid drivers license
Company
Milestone Contractors LP
Milestone Contractors LP is a construction company specializing in highway and heavy construction services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Smock, SHRM-CP
HR Area Partner
Company data provided by crunchbase