ROSS DRESS FOR LESS ยท 1 month ago
Retail Associate
Branson, MO
Part-time
Onsite
New Grad, Entry Level
$13/hr - $14/hrRoss Stores, Inc. is committed to building diverse teams and an inclusive culture. The Retail Associate is responsible for ensuring customers have a positive shopping experience by providing assistance, maintaining a clean work area, and adhering to company standards.
Retail
Responsibilities
MUST APPLY ON THIS WEBSITE: https://jobs.rossstores.com
Understands that safety is the number one priority and practices safe behaviors in everything they do
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone
Maintains clutter free, clear egress to emergency exits
Immediately corrects or reports any unsafe conditions or practices to Store Leadership
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times
Recognizes fellow Associates using Company recognition programs
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner
Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction
Provides prompt and efficient responses to Customers at all times
Responds to Customer Service calls immediately
Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed
Represents and supports the Company brand at all times
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas
Maintains a professional appearance and adheres to the Company's dress code at all times
Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers
Safeguards confidential information, cash and credit card information, and merchandise
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures
Maintains a high level of awareness and accuracy when handling bankable tenders
Demonstrates a sense of urgency to efficiently perform their role
Maximizes productivity by executing all Store best practices and minimizing steps and touches in their workflow
Qualification
Required
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner
Ability to perform basic mathematical calculations commonly used in retail environments
Ability to use all Store equipment, including PDTs, registers and PC as required
Ability to spend up to 100% of working time standing, walking, and moving around the Store
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
Ability to occasionally push, pull and lift more than 25 pounds
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies
Certain assignments may require other qualifications and skills
Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds
Company
ROSS DRESS FOR LESS
ROSS DRESS FOR LESS is a company based out of 8800 N TARRANT PKWY, NORTH RICHLAND HILLS, Texas, United States.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase