State of Arkansas · 4 days ago
TSS DIVISION ADMINISTRATOR
The State of Arkansas is focused on creating a more efficient government through collaborative service delivery. The TSS Division Administrator will lead the ARForward project, overseeing operations and strategic planning across multiple departments while ensuring compliance and driving transformation initiatives.
EducationEmploymentGovernmentPublic RelationsRecreation
Responsibilities
Lead and manage the overall operations, programs, and strategic planning of a TSS division, ensuring alignment with statewide priorities and agency objectives
Serve as the primary point of contact for interagency coordination, legislative engagement, and executive-level decision-making related to division services
Develop and implement recommend policies, regulations, and operational strategies that promote efficiency, innovation, and compliance with state and federal laws
Oversee personnel management, including workforce planning, leadership development, performance management, and diversity and inclusion efforts
Administer division budgets, monitor expenditures, and ensure fiscal responsibility and transparency across all financial functions
Communicate successes, status of progress, and areas needing attention to TSS leadership
Evaluate program effectiveness through key performance indicators (KPIs), customer satisfaction metrics, and internal controls
Direct the implementation of major technology solutions, procurement reforms, workforce strategies, or shared services models depending on the division’s focus
Represent the division in meetings with the Governor’s Office, legislative committees, external partners, vendors, and public forums
Ensure the division's readiness and continuity in the face of emergencies, system disruptions, or major policy shifts
Oversee and manage project timelines, goals, and deliverables related to project
Qualification
Required
A bachelor's degree in public administration, business administration, information technology, human resources, procurement, finance, or a related field
Six (6) years of experience in public administration, financial management, or program operations
Expertise in shaping and executing policy at the executive level
Experience managing complex public programs, strategies, and initiatives, project management
Ability to navigate complex regulatory environments and align policy with public interest and operational needs
Experience with government procurement, public finance, or large-scale enterprise systems
Excellent communicator capable of engaging with legislators, staff, media, and public stakeholders
Commitment to modernizing government operations and implementing smart solutions that drive efficiency and value
Skilled in negotiation, conflict resolution, and public speaking
Preferred
Strong analytical skills and the ability to communicate results to executive level
Presentation skills
Conducts productive meetings
Collaborates with colleagues in other departments to drive improvement
Results-driven; sets goals and executes a plan to accomplish
Company
State of Arkansas
State of Arkansas is a government organization that offers child support, business, employment, education, and recreational services.
Funding
Current Stage
Late StageLeadership Team
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