PandaDoc · 10 hours ago
Account Manager, APAC Region (11am-6pm PST shift)
United States
Full-time
Remote
Mid, Senior Level
$124K/yr - $124K/yr
4+ years expPandaDoc is a company that empowers organizations to streamline their document workflow. They are seeking a globally-minded Account Manager to manage their strategic client portfolio across the APAC region, focusing on revenue growth, customer success, and strategic account management.
Contact ManagementDocument ManagementE-SignatureSaaSSales AutomationSoftware
Responsibilities
Drive significant revenue growth within your assigned Commercial portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets through strategic account management and proactive identification of expansion opportunities
Partner closely with our Customer Success team to ensure exceptional customer adoption, proactively address their needs, and collaboratively identify opportunities for growth within their organizations
Minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients
Conduct regular account health reviews with customers, clearly communicating the value they are receiving and outlining strategies for continued partnership and growth
Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships
Collaborate effectively with cross-functional teams (Customer Success, Legal, Accounting, Product, etc.) to ensure seamless customer experiences and address any client needs efficiently
Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes
Maintain meticulous CRM hygiene by consistently updating opportunities and account information to ensure data accuracy and facilitate effective sales management
Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our Commercial customers
Act as a key conduit for customer feedback, effectively communicating feature requests and product insights to our Product team and facilitating necessary meetings
Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise
Qualification
Required
This person must be willing to work shifted hours to provide 6 hours of daily overlap with key clients in the APAC region, primarily based in Australia and New Zealand
Highly competitive and driven to achieve individual and team goals, with a strong desire to succeed in a fast-paced environment
Analytical and data-driven, with a passion for leveraging insights to identify opportunities and strategically prospect within your assigned accounts
Demonstrates adaptability and a growth mindset, embracing new processes and contributing to innovative solutions
Self-motivated, directed, adaptable, gritty, driven, and resourceful
A strong appetite for continuous learning, with a genuine passion for understanding our product and delivering exceptional customer experiences
Experience conducting effective in-person and virtual meetings with clients
Excellent written and verbal communication skills, with the ability to articulate value propositions clearly and confidently
Ability to work independently while also collaborating effectively with diverse teams across different office locations
Quick learner with strong organizational skills and the ability to effectively manage multiple priorities simultaneously
Preferred
4+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry
Strong computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience
Proven ability to accurately forecast revenue and contribute to reliable business projections
A consistent track record of exceeding sales targets and achieving measurable results
Familiarity with the Commercial market and the unique challenges and opportunities within this segment
Benefits
An honest, open culture that emphasizes feedback and promotes professional and personal development
An opportunity to work with a global team, distributed worldwide
6 self care days per year
Opportunity to participate in SPIF (sales contests) monthly!
Incredible promotion opportunities
And much more!
Company
PandaDoc
PandaDoc enables users to create, deliver, and manage their teams’ quotes, proposals, contracts, and other sales collateral.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$56.94MKey Investors
Indico Capital PartnersOne PeakRembrandt Venture Partners
2025-12-16Series Unknown· $5.88M
2021-09-22Series C
2020-08-05Series B· $30M
Leadership Team
Keith Rabkin
Chief Executive Officer
Sergey Barysiuk
CTO, co-founder
Recent News
Tech Startups - Tech News, Tech Trends & Startup Funding
2025-12-18
Tech Startups - Tech News, Tech Trends & Startup Funding
2025-12-18
Company data provided by crunchbase