Nomi Health · 2 months ago
Care Navigator
Salt Lake City, Utah
Full-time
Hybrid
Entry, Mid Level
2+ years expNomi Health is a company focused on improving the healthcare system by eliminating inefficiencies. They are seeking a Care Navigator to engage with members, provide personalized support, and coordinate resources to enhance member satisfaction and access to care.
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Responsibilities
Engage with members to understand their healthcare needs, preferences, and barriers
Provide personalized recommendations for providers, specialists, and community resources
Educate members on navigating the healthcare system and understanding facility options within their market
Stay informed about local provider networks, clinics, hospitals, and support services
Partner with internal teams such as Case Management, Behavioral Health, and Provider Relations to ensure seamless care
Track referrals and follow up to ensure timely access and member satisfaction
Document all member interactions in our care management platform with accuracy and confidentiality
Identify and escalate trends or barriers impacting member access or satisfaction
Provide feedback to enhance network adequacy, resource listings, and communication tools
Serve as an advocate for members, helping them understand their benefits and make informed decisions
Proactively reach out to high-need or at-risk members to close gaps in care and improve outcomes
Qualification
Required
Associate's or Bachelor's degree in healthcare administration, nursing, social work, or a related field (or equivalent experience)
Strong understanding of healthcare systems, insurance benefits, and community resources
Excellent communication, empathy, and problem-solving skills
Comfortable using CRM or care management software
Passion for helping people and improving access to care
Preferred
2+ years in care coordination, patient navigation, or case management preferred
Company
Nomi Health
Nomi Health is a direct health company that aims to reduce the cost of health care for employers and patients.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$110MKey Investors
Inspirit Equity
2025-08-06Private Equity
2021-12-08Series A· $110M
2021-02-01Seed
Leadership Team
Boe Hartman
Co-Founder, CTO
Joshua Walker
Co-Founder & COO
Recent News
2025-11-19
DBusiness Magazine
2025-11-19
Company data provided by crunchbase