Apply on Employer Site

PharMerica · 1 month ago

Quality Operations Process Engineer

Phoenix, AZ

Full-time

Hybrid

Mid Level

3+ years exp

PharMerica is seeking a seasoned Process Engineer with a strong background in pharmacy operations to drive continuous improvement and operational excellence across their pharmacy services. The role involves analyzing workflows, leading process improvement initiatives, and integrating AI technologies to optimize operations.

BiotechnologyHealth CareHospital

Responsibilities

Analyze existing pharmacy workflows and identify opportunities for standardization, process improvement, automation, and cost reduction

Develop and maintain process maps, SOPs, and documentation to support operational consistency and compliance

Lead Lean and Six Sigma initiatives to enhance efficiency, reduce waste, and improve service quality

Collaborate with cross-functional teams including IT, operations, and clinical staff to implement innovative solutions

Evaluate and integrate AI technologies (GenAI, LLMs, Agentic AI) to streamline decision-making, documentation, and customer service processes

Monitor performance metrics and KPIs to assess the impact of process changes and drive data-informed decisions

Support change management efforts and training programs to ensure successful adoption of new processes and technologies

Qualification

Process EngineeringLean Six SigmaProcess Mapping ToolsData Analysis PlatformsAutomation TechnologiesAnalytical SkillsStakeholder EngagementInnovation & Technology AdoptionProcess OptimizationData-Driven Decision MakingChange ManagementProblem-Solving SkillsProject Management SkillsCommunication SkillsStrategic ThinkingCross-functional Collaboration